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Chart & Visualization Issues

How to Fix Excel Maps Assigning New Zealand Postcodes to Austria

Kushani NimanthikaKushani Nimanthika Oct 21, 2026 868 views

Question details

Users experience an issue where Excel Maps misinterprets New Zealand postcodes and plots them in Austria.

Fix Excel Maps Assigning New Zealand Postcodes to Austria
Product
Microsoft Excel
Device & OS
not provided
Scenario
Creating a map chart using only postcode data for locations within New Zealand.
Observed behavior
Excel Maps incorrectly geocodes the New Zealand postcodes to locations in Austria due to ambiguous geographic data.
Before you start

Ensure you have an active internet connection, as Excel Maps requires online services via Bing to accurately process and plot geographic data.

Solution 1Recommended

Add Specific Country and Region Columns

The most effective way to resolve geocoding ambiguity is to provide Excel with explicit country and region details alongside the postcodes.

Because some 4-digit New Zealand postcodes share the same format as postcodes in Austria, Bing Maps may default to Europe if the country is not specified. Adding explicit geographical context forces Excel to plot the data correctly.

1
Insert New Location Columns

Right-click the column header next to your postcodes and select 'Insert' to create new columns for 'City' and 'Country'.

2
Input Explicit Data

Fill out the new columns with the specific city (e.g., Christchurch) and the exact country (New Zealand) for every corresponding postcode row.

3
Generate the Map Chart

Highlight your entire data range including the new Country and City columns, navigate to the 'Insert' tab on the ribbon, and click 'Maps' to generate a new, accurate map chart.

Add Specific Country and Region Columns
Best Practice: Always include a 'Country' column when working with international geographic data to prevent Bing Maps from making incorrect location assumptions.
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Frequently Asked Questions

Why does Excel Maps confuse New Zealand postcodes with Austrian ones?

Excel relies on Bing Maps for its geocoding engine. Because many 4-digit postcodes in New Zealand mathematically overlap with Austrian postcodes, Bing defaults to Austria if a country identifier is not explicitly provided in the dataset.

How do I force Excel to recognize my data specifically as New Zealand?

You must include a dedicated 'Country' column in your data table, fill it with 'New Zealand', and ensure this new column is included in the data range selected when you insert your Map Chart.

Can I use the Geography Data Type without a Microsoft 365 subscription?

No, the advanced Geography Data Type requires an active Microsoft 365 subscription and an active internet connection to securely fetch and verify the geographical data from Bing.