Power Query Problems

How to Fix Power Query Cursor Misalignment in Published Excel Apps

John Wilson Oct 10, 2026 869 views

Question details

Users experience cursor misalignment when hovering over Power Query Editor controls in remotely published Excel applications.

How to Fix Power Query Cursor Misalignment in Published Excel Apps

Product: Microsoft Excel
Device & OS: not provided
Scenario: Using Power Query Editor within an Excel application accessed via Microsoft Remote Desktop.
Observed behavior: The mouse pointer selects unrelated menus or options when hovering over Power Query Editor controls, affecting all users connecting through Remote Desktop.

Before you start

Ensure your local computer's display scaling is set to 100%, as mismatched DPI settings between local devices and remote servers often cause rendering glitches.

Solution 1Recommended

Escalate to Your Microsoft 365 Administrator

Because this issue spans Excel, Power Query, Remote Desktop Services, and server-side display rendering, opening an official support ticket is the most effective resolution.

Cursor misalignment in a remotely published app is rarely a local configuration issue. It typically involves complex interactions between the Remote Desktop protocol and how Microsoft Office renders overlapping UI elements like the Power Query Editor.

Document the behavior

Take screenshots or record a short video demonstrating how the cursor selects the wrong menu items in the Power Query Editor.

Contact your IT Department

Reach out to your internal IT team or Microsoft 365 administrator, providing the documentation of the misalignment.

Open a Microsoft Support Request

Ask the administrator to log into the Microsoft 365 admin center and submit a formal support request specifying the Remote Desktop and Power Query rendering failure.

Escalate to Your Microsoft 365 Administrator

Admin Access Required: Only personnel with administrative privileges for your organization's Microsoft 365 or server environment can open these specific backend support tickets.

Solution 2

Adjust Local Display Scaling Settings

Aligning your local display scaling with the remote server's default settings can temporarily prevent the mouse pointer from mapping incorrectly.

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Frequently Asked Questions

Why does my mouse click the wrong place in Excel through Remote Desktop?

This is usually caused by DPI (Dots Per Inch) scaling differences between your local computer and the remote server. When the local machine scales the display up, the remote app may fail to translate the exact mouse coordinates, confusing the application's UI rendering.

Can I fix Power Query display issues without IT administrator rights?

You can try adjusting your local monitor's display scaling to 100% or toggling the full-screen mode of your Remote Desktop session. However, if the issue stems from the published app server configuration, IT intervention is strictly required.

Does hardware acceleration affect cursor alignment in remote Excel applications?

Yes, hardware graphics acceleration in Excel can sometimes conflict with Remote Desktop rendering protocols. If you can access Excel Options, going to Advanced > Display and checking 'Disable hardware graphics acceleration' might resolve visual and cursor glitches.

Excel & Data Problems