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Power Query Problems

How to Fix Power Query Filter Values Disappearing After Load More in Excel

Adam DavisAdam Davis Oct 23, 2026 868 views

Question details

Users need to resolve an issue where filter options vanish in the Power Query Editor after attempting to load more distinct values.

How to Fix Power Query Filter Values Disappearing After Load More in Excel
Product
Microsoft Excel
Device & OS
not provided
Scenario
Filtering data retrieved from SQL Server, CSV files, Excel workbooks, or table/range data sources within the Power Query Editor.
Observed behavior
Filter values completely disappear from the drop-down list immediately after the user selects the 'Load More' option.
Before you start

Verify the exact version and build number of your Excel application (e.g., Version 2203), and check if the filtering issue is isolated to a specific data source or occurs across all your database connections.

Solution 1Recommended

Update Microsoft 365 to the Latest Build

Installing the latest Office updates often resolves known bugs with Power Query UI elements like disappearing filters.

This issue is frequently tied to specific Microsoft 365 builds (such as Version 2203, Build 16.0.15028.20218). Updating to a newer build replaces the buggy Power Query engine components with patched versions.

1
Open Account Settings

Launch Microsoft Excel, click on 'File' in the top-left corner, and select 'Account' from the bottom of the left-hand menu.

2
Check for Updates

Under the Product Information section, click on 'Update Options' and select 'Update Now' from the drop-down menu.

3
Restart and Test

Wait for the updates to download and install. Once complete, restart Excel, open your Power Query Editor, and test the 'Load More' filter function again.

Update Microsoft 365 to the Latest Build
Update Successful: If the update completes and the filter values remain visible, the bug has been patched in your current Office build.
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Frequently Asked Questions

Why do filter values disappear when I click Load More in Power Query?

This is often caused by a known software bug in specific Microsoft 365 builds (such as Version 2203) where the Power Query Editor's user interface fails to properly render the extended list of distinct values from larger data sources.

Does this issue affect all data sources?

While it doesn't affect every single source, it has been widely reported to impact SQL Server databases, CSV files, existing Excel workbooks, and local table or range data sources.

How can I check my current Excel version and build?

Open Excel, click on 'File', then select 'Account' from the bottom left menu. Your version, build number, and bitness (e.g., 64-bit) will be displayed clearly under the 'About Excel' section.

What should I do if updating Excel does not fix the Power Query filter?

If updating does not resolve the issue, try creating a completely new workbook and establishing a fresh connection to your data source. If it still fails, you may need to report the issue to support, providing your exact build details.