If your workflow is blocked, confirm the account and app context, then follow the ordered fixes below.
Problem Description: Office 2016 Student Home
My original question got deleted instantly, with no explanation as to what was wrong with it (can't think of anything), so I'm flying a bit blind here. I want to move my Office 2016 suite to my new laptop. I'm expecting this to be fairly difficult because of the huge amount of customisation I have done to the Excel Ribbon. There are numerous small macros and some XML files somewhere that I think were used to create the button positions on the Ribbon. The problem is that it was ten years ago, and I've forgotten it all! I use Excel extensively, and very occasionally I use Word, but no other Office programs. I'm hoping to get some guidance through this process, please. I will have some quite specific questions along the way, regarding where I need to place certain files (and maybe folders). One difficulty could be that I need to uninstall from the old machine before I can install on the new one, which will prevent me from looking back at how it was laid out – meaning I have to get the plan all perfect.
Quick Answer for Office Won't Complete Task
Install and activate Office 2016 on the new Windows 11 PC first, then uninstall from the old PC once confirmed working.
Likely Causes Behind Common Uninstall Triggers
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger uninstall & reinstall issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Restoring Office After Errors
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
Do not wipe the old machine until you have verified your ribbon buttons run macros on the new device.
Separate your Ribbon customizations into different components, including RibbonX XML and PNG assets, to transfer them properly.
Alternative Solutions for Broader Uninstall Workarounds
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Run Quick Repair, then Online Repair from Programs and Features if the app still fails.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: Using WPS While Office Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Avoiding Repeat Uninstall
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Buy Office from official channels and record the redemption account.
FAQs About Office Troubleshooting FAQ
Can WPS Office fix this uninstall & reinstall issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.




