Fix Visio Plan 2 Missing P&ID and Process Flow Templates
Question details
The user is unable to access Piping and Instrumentation Diagram (P&ID) and process flow templates despite purchasing a Visio Plan 2 subscription.

- Product
- Microsoft Visio Plan 2
- Device & OS
- not provided
- Scenario
- Attempting to create advanced engineering diagrams using newly acquired Visio Plan 2 credentials.
- Observed behavior
- The required P&ID and process flow stencils do not appear because an existing installation of Visio Standard 2019 does not support them and is preventing the correct features from loading.
Verify that your Microsoft 365 account has an active Visio Plan 2 license assigned, and ensure you have administrator privileges or IT support available to modify system installations.
Uninstall Visio Standard 2019 and Install Visio Plan 2
Removing the incompatible Standard edition ensures that the Plan 2 application can properly install and load advanced templates without conflicts.
Visio Standard 2019 does not include advanced engineering templates such as P&ID and process flows. When both versions conflict or the older version remains active, the newer Plan 2 features will not appear.
You must completely remove the Standard edition before installing the subscription-based Visio Plan 2.
Click the Start menu and select 'Settings', then navigate to the 'Apps' or 'Apps & features' section.
Scroll through the list of installed applications, click on 'Microsoft Visio Standard 2019', and select 'Uninstall'. Follow the prompts to completely remove the software.
Log in to the Microsoft 365 portal (office.com) using the account associated with your Visio Plan 2 subscription. Click on 'Install apps' and select 'Other install options' to locate and download Visio.
Run the downloaded installer. Once the installation is complete, launch Visio Plan 2, open a new document, and verify that the P&ID and process flow templates are now available in the template library.

Try WPS Office for Lightweight Diagramming and Everyday Tasks
If you only need basic process flows or everyday office software, WPS Office is a highly compatible, free alternative to Microsoft Office.
- 1. Download WPS Office: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install the Software: Run the installer and follow the simple on-screen prompts to set up the suite on your device.
- 3. Create Flowcharts: Open WPS Office and navigate to the built-in flowchart tool to start mapping your processes instantly.

Frequently Asked Questions
Why are P&ID templates missing in Visio Standard 2019?
Visio Standard 2019 is designed for basic business diagramming and does not include advanced engineering templates like Piping and Instrumentation Diagrams (P&ID). These specialized stencils are exclusive to Visio Professional and Visio Plan 2.
Can I run Visio Standard and Visio Plan 2 on the same computer?
It is highly recommended to uninstall older or different editions of Visio before installing Visio Plan 2. Running multiple editions can cause licensing conflicts and prevent advanced templates from loading properly.
What should I do if I don't have administrator rights to uninstall Visio?
If you lack administrator privileges, you must contact your organization's IT department. They have the necessary permissions and can use official Microsoft deployment tools to remove Visio Standard 2019 and silently install Visio Plan 2 on your workstation.




