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Microsoft 365 Installation Problems

Fix Visio Plan 2 Missing P&ID and Process Flow Templates

Muhammad TalhaMuhammad Talha Oct 7, 2026 870 views

Question details

The user is unable to access Piping and Instrumentation Diagram (P&ID) and process flow templates despite purchasing a Visio Plan 2 subscription.

How to Fix Missing P&ID and Process Flow Templates in Visio Plan 2
Product
Microsoft Visio Plan 2
Device & OS
not provided
Scenario
Attempting to create advanced engineering diagrams using newly acquired Visio Plan 2 credentials.
Observed behavior
The required P&ID and process flow stencils do not appear because an existing installation of Visio Standard 2019 does not support them and is preventing the correct features from loading.
Before you start

Verify that your Microsoft 365 account has an active Visio Plan 2 license assigned, and ensure you have administrator privileges or IT support available to modify system installations.

Solution 1Recommended

Uninstall Visio Standard 2019 and Install Visio Plan 2

Removing the incompatible Standard edition ensures that the Plan 2 application can properly install and load advanced templates without conflicts.

Visio Standard 2019 does not include advanced engineering templates such as P&ID and process flows. When both versions conflict or the older version remains active, the newer Plan 2 features will not appear.

You must completely remove the Standard edition before installing the subscription-based Visio Plan 2.

1
Open Windows Settings

Click the Start menu and select 'Settings', then navigate to the 'Apps' or 'Apps & features' section.

2
Uninstall Visio Standard 2019

Scroll through the list of installed applications, click on 'Microsoft Visio Standard 2019', and select 'Uninstall'. Follow the prompts to completely remove the software.

3
Download Visio Plan 2

Log in to the Microsoft 365 portal (office.com) using the account associated with your Visio Plan 2 subscription. Click on 'Install apps' and select 'Other install options' to locate and download Visio.

4
Install and Verify Templates

Run the downloaded installer. Once the installation is complete, launch Visio Plan 2, open a new document, and verify that the P&ID and process flow templates are now available in the template library.

Uninstall Visio Standard 2019 and Install Visio Plan 2
Administrator Permissions Required: If you cannot see the uninstall options or receive an error, you likely lack administrator rights. Contact your IT department to perform the removal and deploy Visio Plan 2 using Microsoft's official deployment instructions.
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  3. 3. Create Flowcharts: Open WPS Office and navigate to the built-in flowchart tool to start mapping your processes instantly.
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Frequently Asked Questions

Why are P&ID templates missing in Visio Standard 2019?

Visio Standard 2019 is designed for basic business diagramming and does not include advanced engineering templates like Piping and Instrumentation Diagrams (P&ID). These specialized stencils are exclusive to Visio Professional and Visio Plan 2.

Can I run Visio Standard and Visio Plan 2 on the same computer?

It is highly recommended to uninstall older or different editions of Visio before installing Visio Plan 2. Running multiple editions can cause licensing conflicts and prevent advanced templates from loading properly.

What should I do if I don't have administrator rights to uninstall Visio?

If you lack administrator privileges, you must contact your organization's IT department. They have the necessary permissions and can use official Microsoft deployment tools to remove Visio Standard 2019 and silently install Visio Plan 2 on your workstation.