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How to Deactivate Office Licenses in Partner Center Software Benefits
Question details
The user needs to reclaim Microsoft Office Professional Plus 2019 licenses from unidentified or damaged computers via the Partner Center to use them on a new laptop.
- Product
- Microsoft Office Professional Plus 2019 / Microsoft Partner Center
- Device & OS
- not provided
- Scenario
- Managing and reclaiming Action Pack Software Benefits licenses for a new laptop installation.
- Observed behavior
- Licenses are currently assigned to unknown or broken computers, preventing activation on new devices without first reclaiming them.
Ensure you have administrator access to your Microsoft Partner Center account and keep your Office product keys secure during this process.
Manage and Deactivate Licenses via Microsoft Partner Center
Review your Software Benefits inventory and deactivate installations from unused computers directly in the portal.
Office Professional Plus 2019 is a perpetual product, meaning license activation and assignment rules differ significantly from Microsoft 365 subscriptions.
Log into the Microsoft Partner Center using your administrator credentials.
Go to the Benefits section and select 'Software benefits' to view your license inventory.
Find your Office Professional Plus 2019 perpetual product and review the activation records.
If the portal provides the option, select the damaged or unidentified computers and remove or deactivate the installations to free up the license.
Seek Assistance from Microsoft Support Channels
If activations cannot be identified or reclaimed manually, contact dedicated Microsoft support channels.
Avoid License Hassles with WPS Office
Tired of dealing with complex perpetual license assignments and Partner Center restrictions? WPS Office offers a powerful, lightweight, and completely free alternative that seamlessly handles your documents without the hassle of strict activation limits.
- 1. Download WPS Office: Visit the official WPS website to download the free installation package for your new laptop.
- 2. Install the Suite: Run the installer and follow the on-screen instructions to set up the lightweight all-in-one suite.
- 3. Open Your Documents: Launch WPS Office and instantly open your existing Microsoft Office formats without worrying about product keys or activation limits.
Frequently Asked Questions
Can I simply uninstall Office 2019 to deactivate the license?
For perpetual licenses like Office Professional Plus 2019, simply uninstalling the software from a broken computer does not automatically free up the license on Microsoft's servers. You typically need to manage the activation through your Partner Center or contact Microsoft Support for a license transfer.
What is the difference between perpetual licenses and Microsoft 365 subscriptions?
Perpetual licenses are one-time purchases tied to specific devices or volume licensing accounts with strict transfer rules, whereas Microsoft 365 subscriptions are user-based and can easily be signed out of or deactivated via the user's online account.
Where can I find my Action Pack Software Benefits?
You can find these benefits by logging into the Microsoft Partner Center, navigating to the Benefits menu, and selecting the Software Benefits tab to view your product keys and available licenses.
Is it safe to share my product keys to get help in forums?
No. You should never share your 25-character product keys publicly in forums or communities. Doing so risks unauthorized users claiming your Action Pack software benefits.
