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Office Installation Errors

How to Install Project and Visio 2021 LTSC with Microsoft 365 Apps

Kushani NimanthikaKushani Nimanthika Oct 9, 2026 869 views

Question details

The user needs to install Project Standard 2021 LTSC, Visio Standard 2021 LTSC, and Microsoft 365 Apps on the same computer without one uninstalling the other.

How to Install Project and Visio 2021 LTSC with Microsoft 365 Apps
Product
Microsoft 365 Apps, Project 2021 LTSC, Visio 2021 LTSC
Device & OS
not provided
Scenario
Deploying multiple Microsoft Office applications with different licenses on the same workstation.
Observed behavior
Installing the products together causes one product to automatically uninstall the other due to incompatible update channels or versions.
Before you start

Ensure you have administrative privileges on your computer and have backed up any existing Office configuration files or product keys.

Solution 1Recommended

Use the Office Deployment Tool to Match Update Channels

Configure your installation so all products share the exact same update channel and version to prevent conflicts.

Microsoft Office products installed on the same computer must use compatible underlying update channels. Mismatched channels will force the installer to remove conflicting applications.

1
Download the Office Deployment Tool

Visit the Microsoft Download Center, download the Office Deployment Tool (ODT), and extract its contents to a new folder on your computer.

2
Create a Configuration File

Use the web-based Office Customization Tool or a text editor to create a configuration.xml file. Ensure that the 'Channel' attribute is identical for Microsoft 365 Apps, Project 2021 LTSC, and Visio 2021 LTSC.

3
Run the Deployment Command

Open Command Prompt as an administrator, navigate to the folder where you extracted the ODT, and type 'setup.exe /configure configuration.xml' to start the installation.

Use the Office Deployment Tool to Match Update Channels
Tip: Using the 'PerpetualVL2021' channel is typically required for LTSC products. Make sure your Microsoft 365 Apps are configured to accept this channel during deployment.
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Frequently Asked Questions

Why does installing Project 2021 LTSC automatically remove Microsoft 365 Apps?

This occurs because the Microsoft installer detects a conflict in the update channels or installation technologies (such as Click-to-Run). To coexist, both products must be configured to use compatible update channels during installation.

Can I install volume-licensed Visio 2021 with retail Microsoft 365 Apps?

Yes, but you cannot use the standard click-to-run installer directly. You must use the Office Deployment Tool to configure both installations to share the same update channel.

What is the Office Customization Tool?

The Office Customization Tool is a web-based interface provided by Microsoft. It helps administrators visually generate the necessary configuration.xml file required by the Office Deployment Tool, ensuring product IDs and update channels are correctly formatted.