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How to Open Microsoft 365 Teams Instead of Teams Free Classic
Question details
The user wants to open the full Microsoft 365 version of Microsoft Teams instead of the Teams Free Classic application.
- Product
- Microsoft Teams
- Device & OS
- Windows
- Scenario
- Accessing the premium features of Microsoft Teams linked to an active Microsoft 365 subscription.
- Observed behavior
- The Teams Free Classic application launches instead of the full Microsoft 365 version, failing to sync with Outlook and sometimes defaulting to the wrong Microsoft account.
Ensure you know the exact Microsoft account credentials associated with your active Microsoft 365 work or school subscription before making changes.
Uninstall Teams Free Classic and Install the Current Microsoft Teams App
Remove the outdated or incorrect Teams application and install the official desktop app linked to your Microsoft 365 subscription.
Having both versions of Teams installed can cause conflicts, leading Windows to open the Free Classic version by default. Uninstalling the free version and installing the correct desktop app ensures you access your subscription's full features.
Visit accounts.microsoft.com/services and log in to confirm that your Microsoft 365 subscription is currently active.
Open the Windows Start menu, navigate to Settings > Apps > Installed apps, locate 'Microsoft Teams Free Classic', and click 'Uninstall'.
Go to the official Microsoft Teams download page and download the current Microsoft Teams desktop application for work or school.
Open the newly installed Teams app from the Windows Start menu and sign in using the Microsoft account associated with your active Microsoft 365 subscription.
Remove Saved Teams Credentials in Windows
If the wrong account continues to appear automatically, clearing your saved Windows credentials forces Teams to ask for the correct Microsoft 365 login.
Looking for a Lightweight Office Suite Alternative?
While resolving your Microsoft Teams subscription and application issues, consider WPS Office as a robust, free alternative for your daily document, spreadsheet, and presentation needs. It is fully compatible with Microsoft Office formats and offers a familiar, intuitive interface.
- 1. Visit the website: Go to the official WPS Office website.
- 2. Download the installer: Click the 'Free Download' button to get the latest version.
- 3. Install and launch: Run the downloaded installer file and follow the simple on-screen instructions to set up WPS Office on your device.
Frequently Asked Questions
Why does Teams Free Classic keep opening instead of my Microsoft 365 version?
This usually happens if the Teams Free Classic app is still installed on your device, or if your system automatically signs you in using a personal Microsoft account instead of your Microsoft 365 work or school account.
Can I use a personal Microsoft 365 subscription to get full Teams features?
Personal Microsoft 365 subscriptions provide a different Teams experience than work or school accounts. For full integration with enterprise Outlook and advanced features, a Microsoft 365 work or school account is required.
How do I fix Microsoft Teams not connecting to Outlook?
Ensure that both Microsoft Teams and Outlook are signed into the exact same Microsoft 365 work or school account. Using Teams Free Classic or mismatched accounts will prevent your calendar and emails from synchronizing.
