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Microsoft Office Update v2401 Build 17231.20194: Outlook Fix Details
Question details
Information and support regarding the Microsoft Office update v2401 build 17231.20194, primarily addressing an Outlook message-list sorting issue.
- Product
- Microsoft Office
- Device & OS
- not provided
- Scenario
- Updating Microsoft Office to the latest Current Channel build or seeking support for post-update issues.
- Observed behavior
- The update resolves a known message-list sorting bug in Microsoft Outlook.
Ensure your computer is connected to a stable internet connection and save all open documents before initiating any Office application updates.
Contact Microsoft Support for Office Update Assistance
Reach out to official Microsoft support if you encounter issues installing build 17231.20194 or if the Outlook sorting issue persists.
Microsoft provides dedicated support agents through their official website to help with update failures and specific application bugs.
Open your web browser and navigate to the official Microsoft Support contact page at support.microsoft.com/contactus.
Specify your Office product, current update channel, version, and the build number (17231.20194) when describing your problem.
If the issue is specifically related to the Outlook message-list sorting, explicitly mention this to the support agent for targeted troubleshooting.
Manually Check for the Office v2401 Update
Force Microsoft Office to check for the latest Current Channel updates if it hasn't updated automatically.
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Frequently Asked Questions
What does Microsoft Office update v2401 build 17231.20194 fix?
This specific build, released on February 1, 2024, primarily addresses a known bug related to message-list sorting in Microsoft Outlook.
Which Office update channel receives build 17231.20194?
This update was released for supported retail Office products enrolled in the Current Channel.
How do I know if my Office has updated to build 17231.20194?
Open any Office application like Word, go to File > Account, and look under the 'About Word' section. It will display your current version and build number.
What should I do if the Outlook sorting issue continues after the update?
If the update does not resolve the issue, it is recommended to contact Microsoft Support via their official web portal and provide your build number for further assistance.
