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Why Microsoft 365 Access Runtime is Listed as 2016
Question details
Users notice that after installing the Microsoft 365 Access Runtime or Access Runtime 2019, the software is incorrectly named in the system's installed programs list.
- Product
- Microsoft Access Runtime
- Device & OS
- Windows
- Scenario
- Checking the installed applications list in Windows Apps and Features after downloading and installing the Microsoft 365 Access Runtime.
- Observed behavior
- The installed application is labeled as Microsoft Access Runtime 2016 instead of the 2019 or Microsoft 365 version.
Ensure that you downloaded the Microsoft 365 Access Runtime from the official Microsoft download center and that your Windows system is up to date.
Verify the Actual Access Runtime Version in Product Information
Since the 2016 label is a known Windows display bug, you can bypass the Apps and Features list and check your true version number directly from within the Access application.
Microsoft has acknowledged this incorrect labeling as a known installation display issue. Although the system says 2016 in Apps and Features, the installer correctly installs the Microsoft 365 Runtime on your computer. For Access Runtime 2019 and Microsoft 365, the internal version number actually begins with 16.0.
Launch the Microsoft Access application from your Windows Start menu or desktop shortcut.
Click on the 'File' tab located in the top-left corner of the application window.
Select 'Account' from the left-hand sidebar menu.
Look under the 'Product Information' section on the right side of the screen to verify your installed product. The correct version number should begin with 16.0.
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Frequently Asked Questions
Does the Access Runtime 2016 label mean I am missing out on 2019 features?
No, this is strictly a cosmetic display bug in the Windows Apps and Features list. The underlying software installed is the full Microsoft 365 Access Runtime, and all modern features are completely functional.
How can I fix the incorrect Access Runtime name in Windows Settings?
Currently, there is no manual fix required on your end. Microsoft has resolved this issue in their beta version, and the correct name will automatically appear following a future Microsoft 365 Runtime software update.
What should the Access Runtime 2019 version number start with?
When you verify your installation via File > Account > Product Information, the correct version number for Access Runtime 2019 and the Microsoft 365 Runtime will begin with 16.0.
