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MFA & Verification Issues

Fix Microsoft Word Requiring a Verification Code Every Time

Partner EditorPartner Editor Sep 29, 2026 870 views

Question details

The user is repeatedly prompted to enter a verification code every time they open Microsoft Word.

Product
Microsoft Word
Device & OS
not provided
Scenario
Opening and attempting to use Microsoft Word for document editing.
Observed behavior
Microsoft Word continuously requests a verification code upon launch, interrupting the workflow due to potential sign-in or activation issues.
Before you start

Make sure you have an active internet connection and the login credentials for the Microsoft account associated with your Office license.

Solution 1Recommended

Verify Account Sign-In and License Activation

Signing in with the correct Microsoft account and verifying activation status often resolves repeated verification prompts.

1
Access Account Settings

Open Microsoft Word, click on 'File' in the top left corner, and select 'Account' from the bottom left menu.

2
Sign In to Office

Under the 'User Information' section, click 'Sign In' and enter the email address and password associated with your Microsoft 365 subscription or Office license.

3
Confirm Product Activation

Check the 'Product Information' section on the right side of the Account page. Ensure it says 'Product Activated'. If not, follow the on-screen prompts to activate.

Verify Account Sign-In and License Activation
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Tired of dealing with constant activation prompts and verification codes? WPS Office offers a free, lightweight, and hassle-free alternative. It is highly compatible with Microsoft Word documents and provides a familiar user interface, allowing you to transition seamlessly and focus entirely on your work.

  1. 1. Download and Install: Download WPS Office for free from the official website and follow the simple installation wizard.
  2. 2. Open Your Documents: Launch WPS Writer and click 'Open' to select your existing .docx files.
  3. 3. Start Editing Instantly: Edit, format, and save your documents without encountering unexpected verification prompts.
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Frequently Asked Questions

Why does Microsoft Word keep asking me to sign in?

This usually occurs if your subscription has expired, your account password was recently changed, or there are conflicting cached credentials on your device causing authentication to fail.

How do I remove outdated account entries in Windows?

Open your Windows Settings, navigate to 'Accounts', then select 'Access work or school' or 'Email & accounts'. From there, you can disconnect or remove any obsolete Microsoft accounts that might be causing conflicts.

Can a poor internet connection cause verification prompts in Word?

Yes, if Word is unable to communicate with Microsoft's activation servers due to a poor or unstable network connection, it may repeatedly ask for verification to ensure your license remains valid.