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License & Subscription Issues

How to Cancel a 1 TB OneDrive Storage Trial

Maira MehtabMaira Mehtab Sep 27, 2026 869 views

Question details

The user wants to cancel a 1 TB OneDrive storage trial before the promotional period ends to avoid unwanted auto-renewal charges.

Product
Microsoft OneDrive / Microsoft 365
Device & OS
not provided
Scenario
Managing a trial subscription before recurring billing activates.
Observed behavior
The user needs to navigate to their Microsoft account subscription page to terminate the trial or disable recurring billing.
Before you start

Ensure you have your Microsoft account login credentials handy. Before canceling, remember to back up any data stored on OneDrive that exceeds the free storage limit, as your allowance will revert to the standard basic tier.

Solution 1Recommended

Cancel via Microsoft Account Subscriptions Page

The most direct way to cancel the 1 TB OneDrive trial is by managing your Microsoft 365 subscription through your Microsoft account portal.

Since the 1 TB OneDrive storage is tied directly to a Microsoft 365 trial, canceling the overarching Microsoft 365 subscription will revoke the premium storage limit.

1
Go to Microsoft Subscriptions

Open your web browser and navigate to the official Microsoft account Services & Subscriptions page.

2
Sign in to your account

Log in using the Microsoft account credentials associated with your 1 TB OneDrive trial.

3
Locate the trial subscription

Find the Microsoft 365 trial or OneDrive promotional offer in your list of active subscriptions.

4
Cancel the trial

Click on 'Manage' next to the trial, select 'Cancel subscription' or 'Turn off recurring billing', and follow the on-screen prompts to confirm your choice.

Check Storage Space: If you are currently using more than the free storage tier (usually 5 GB), you will need to download or delete files to avoid a frozen account after cancellation.
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  1. 1. Download and Install: Visit the official WPS Office website and download the free installation package for your operating system.
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Frequently Asked Questions

What happens to my files after I cancel my 1 TB OneDrive trial?

Your files will temporarily remain on OneDrive, but your account will become read-only if your total file size exceeds the free storage quota (typically 5 GB). You will need to delete or download files to free up space and restore full upload and sync functionality.

Can I get a refund if I was already charged for the OneDrive renewal?

Microsoft generally offers a prorated refund if you cancel within 30 days of the subscription renewing. You must initiate the cancellation from the Services & Subscriptions page, where the system will check your eligibility during the cancellation process.

Why don't I see an option to cancel my trial?

If you do not see the 'Cancel' option, it might be because recurring billing is already turned off, meaning it will expire automatically. Alternatively, if the subscription was purchased through a third party (like Apple or Google Play), you must cancel it through their respective app store subscription settings.