Microsoft Account Errors

How to Change an Incorrect Date of Birth on Your Microsoft Account

Chanuka Geekiyanage Oct 22, 2026 868 views

Question details

The user needs to correct their birth year on a Microsoft account to remove inappropriate age restrictions.

How to Change an Incorrect Date of Birth on Your Microsoft Account

Product: Microsoft Account / OneDrive
Device & OS: not provided
Scenario: An incorrect birth year was entered during the initial account creation, leading the system to classify the adult user as a minor.
Observed behavior: OneDrive and other Microsoft services restrict access by continuously requesting parental consent and information.

Before you start

Ensure you have access to your alternate email address or phone number linked to your Microsoft account, as you will need to receive a security code to verify your identity before editing personal information.

Solution 1Recommended

Update Date of Birth via Microsoft Account Profile Info

The most direct way to fix age restrictions is by editing your personal information directly within the Microsoft account dashboard.

If you are recognized as an adult but simply entered the wrong year, you can usually edit your profile information without requiring additional parental accounts.

Sign in to your account

Navigate to https://account.microsoft.com/ in your web browser and log in with your Microsoft account credentials.

Navigate to Your Info

On the top navigation menu of the dashboard, click on 'Your info' to view your personal account details.

Edit Profile Information

Locate the 'Profile info' section and click on 'Edit profile info'. You will likely be prompted to complete a security verification by entering a code sent to your phone or recovery email.

Correct the birth date

Once verified, change your date of birth to the correct year, month, and day, then click 'Save' to apply the changes.

Child Account Verification: If the account is already heavily restricted as a child account, Microsoft may require you to follow additional age-verification steps, such as using a valid credit card or asking an adult account in your Microsoft Family group to change the date for you.

Free Microsoft Office alternative

Switch to WPS Office for a Hassle-Free Experience

Dealing with strict account restrictions and parental consent lockouts can disrupt your productivity. If you want a straightforward office suite that lets you get straight to work, WPS Office is a powerful, lightweight alternative.

Fully compatible with Microsoft Office formats (Word, Excel, PowerPoint)Use local accounts without strict age restrictions or forced cloud syncingLightweight software with an intuitive, familiar user interfaceFree access to essential office tools, PDF editing, and rich templates

microsoft office alternative - wps office

Frequently Asked Questions

Why does Microsoft think I need parental permission?

If the birth year entered during account creation makes you younger than the age of majority in your region (typically 13 to 18 depending on the country), Microsoft automatically enforces child account privacy protections, which require an adult's permission to use certain apps like OneDrive.

How do I change my birth date if I am locked out as a child?

If the system restricts you from changing your own date of birth, an adult account must add your account to a Microsoft Family group. The adult can then manage the child's profile settings and update the birth date on your behalf.

Will fixing my date of birth resolve my OneDrive access issues?

Yes. Once your account correctly reflects that you are an adult, the system will automatically lift the child restrictions, and the prompts requesting parental consent in OneDrive will stop appearing.

Do I need a credit card to verify my age?

In some regions, if you need to prove you are an adult to remove child account restrictions, Microsoft might require a small, temporary charge to a valid credit card as a legally recognized method of age verification.

Login & Account Issues