Sign-in & Login Problems

How to Change the OneDrive Account in Notability on iPad

Steve K Oct 8, 2026 868 views

Question details

The user wants to switch the OneDrive account linked to Notability on their iPad but is automatically forced into a previously used school or incorrect account.

How to Change the OneDrive Account Used by Notability on iPad

Product: Notability and OneDrive
Device & OS: iPadOS
Scenario: Attempting to sign in to OneDrive from within the Notability app to sync or import files using a specific personal or university email address.
Observed behavior: Notability automatically signs in using the Microsoft account saved in the iPad's default web browser, bypassing the account currently active in the standalone OneDrive app.

Before you start

Ensure you know the exact email address and password for the personal or university OneDrive account you wish to connect. It is also helpful to confirm which web browser (such as Safari or Chrome) is set as the default on your iPad.

Solution 1Recommended

Sign out of OneDrive in your Default Browser

Since Notability uses your web browser's cached credentials to authorize cloud services, logging out of the active web session forces a new login prompt.

Many iOS apps, including Notability, use standard web authentication rather than connecting directly to other installed apps. If your browser remembers an old Microsoft login, Notability will automatically use it.

Open your default browser

Launch Safari, Chrome, or whichever web browser is set as default on your iPad.

Navigate to OneDrive web

Visit onedrive.live.com and allow the page to fully load. If you are automatically signed in, you will see your files.

Sign out of the incorrect account

Tap your profile picture or account initials in the top right corner of the website, and select 'Sign out'.

Clear Notability settings

Open Notability, navigate to Settings > OneDrive, and tap the option to clear or disconnect the current account settings.

Reconnect OneDrive

Tap to add the OneDrive account again in Notability. You should now be prompted with a fresh login screen to enter your preferred email address.

Sign out of OneDrive in your Default Browser

Authentication Reset: You have successfully cleared the browser session, allowing you to link the correct Microsoft account to Notability.

Solution 2

Clear iPad Browser Cache and Website Data

If simply signing out of the web version doesn't work, clearing your browser's data will remove any persistent login cookies causing the Notability auto-login loop.

Seamless Cloud Storage Management

Manage Multiple OneDrive Accounts with WPS Office

If you're struggling with file syncing and account restrictions on your iPad, WPS Office offers a robust, built-in cloud storage manager. You can easily connect and switch between personal and school OneDrive accounts directly within the app—without relying on browser caches—to seamlessly edit PDFs, Word documents, and notes.

1. Download WPS Office: Install and open WPS Office on your iPad from the App Store.
2. Access Cloud Storage: Navigate to the 'Open' tab on the left sidebar and select 'Add Cloud Storage'.
3. Select OneDrive: Choose 'OneDrive' from the list of supported cloud services.
4. Sign In securely: Sign in with your preferred Microsoft account credentials directly in the secure in-app prompt.
5. Sync and Edit: Access, edit, and automatically sync your documents seamlessly across your devices without browser login loops.

Directly link multiple OneDrive, Google Drive, and Dropbox accounts without browser cache conflicts.Fully compatible with Microsoft Office formats (DOCX, XLSX, PPTX) and PDFs.Lightweight, all-in-one suite for note-taking, document editing, and presentations.Built-in file manager for seamless cloud synchronization across iPadOS and other devices.

microsoft office alternative - wps office

Frequently Asked Questions

Why does Notability ignore the account signed into my OneDrive app?

Notability uses standard web-based OAuth authentication via your iPad's default browser (like Safari) rather than communicating directly with the OneDrive app. If the browser remembers a previous login, it automatically applies it.

Can I have multiple OneDrive accounts connected to Notability at the same time?

No, Notability currently only supports linking one OneDrive account at a time. To switch accounts, you must disconnect the current one in Notability's settings and sign in with the new one.

What should I do if clearing Safari data doesn't fix the login loop?

If Safari is not your default browser, ensure you clear the cache in Chrome or whichever browser is set as your default. Alternatively, temporarily change your default browser in iPad Settings before linking the account in Notability.

How do I clear the OneDrive account settings inside Notability?

Open Notability, tap the gear icon to access Settings, navigate to the 'Manage Accounts' or 'Cloud Storage' section, find OneDrive, and select the option to log out or clear account settings.

Login & Account Issues