Password & Account Recovery

How to Find a Microsoft 365 or Outlook QR Code for Sign-In

Guest Writer Oct 10, 2026 870 views

Question details

The user wants to locate a QR code to sign in to Microsoft 365 or Outlook after forgetting their password and being unable to reset it normally.

How to Find a Microsoft 365 or Outlook QR Code for Sign-In

Product: Microsoft 365 and Outlook
Device & OS: not provided
Scenario: Attempting to recover a forgotten password or bypass traditional login using a QR code sign-in method.
Observed behavior: The user is unable to find a QR code sign-in button or option on the Microsoft 365 or Outlook login screens to recover their account.

Before you start

Before proceeding, ensure you have access to your backup email address, phone number, or Microsoft Authenticator app, as these are the standard methods for recovering a Microsoft account.

Solution 1Recommended

Reset Your Personal Microsoft Account Password

Since a QR code is not used to recover a forgotten password, use the official Microsoft password reset page for personal accounts.

Microsoft does not provide a QR code to bypass or recover a forgotten password. The QR code displayed in the Microsoft Authenticator app is strictly for initial device registration, not account recovery. To regain access, you must use the standard password reset tool.

Access the Recovery Page

Go to the official Microsoft 'Recover your account' webpage using any web browser.

Enter Account Details

Type in the email address, phone number, or Skype name associated with your personal Microsoft account and click 'Next'.

Verify Your Identity

Select a recovery method (such as an alternate email address or SMS text message) to receive your security code.

Create a New Password

Enter the verification code you received, then follow the on-screen prompts to create and confirm a new, secure password.

Reset Your Personal Microsoft Account Password

Account Recovery Form: If you do not have access to your verification methods, you will need to select 'I don't have any of these' and fill out the Microsoft Account Recovery form with as much detail as possible.

Solution 2

Recover a Work or School Microsoft 365 Account

If you are using an organizational account, the recovery process depends entirely on your IT administrator's security settings.

Free Microsoft Office alternative

Try WPS Office for a Hassle-Free Productivity Experience

If you are locked out of your Microsoft 365 account or tired of complex subscription and login issues, WPS Office offers a free, lightweight, and highly compatible alternative. You can create, edit, and save your documents without relying on a Microsoft account.

1. Download the Installer: Visit the official WPS Office website and click the 'Free Download' button to get the setup file.
2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the suite on your device.
3. Open Your Files Instantly: Launch WPS Office and immediately open your existing Word, Excel, or PowerPoint files without needing a complex sign-in process.

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Frequently Asked Questions

Can I use the Microsoft Authenticator QR code to reset my password?

No, the QR code in the Microsoft Authenticator app is primarily used for initially registering a device or setting up two-factor authentication. It cannot be used to bypass or recover a forgotten password.

Where is the sign-in with QR code button in Outlook?

Microsoft does not currently provide a native 'Sign in with QR code' button on the standard Outlook or Microsoft 365 login screens for password recovery. Authentication is typically handled via password, PIN, security key, or Authenticator app prompts.

What should I do if I cannot reset my Microsoft password independently?

If you cannot reset it using the automated tools, you will need to fill out the Microsoft Account Recovery form for personal accounts. For work or school accounts, you must contact your organization's IT administrator for assistance.

Login & Account Issues