Sign-in & Login Problems

How to Fix SSO Stuck on Approval Required Page | API Consent

Guest Writer Oct 1, 2026 869 views

Question details

The user is unable to complete the Single Sign-On (SSO) process because the application freezes on the approval request screen.

How to Fix SSO Stuck on the Approval Required Page

Product: Microsoft API / SSO Applications
Device & OS: not provided
Scenario: Attempting to log into an application using Single Sign-On that requires specific Microsoft API permissions.
Observed behavior: The login process remains stuck continuously on the 'Approval Required' page, preventing the user from accessing the application.

Before you start

Verify whether your logged-in account has global administrator privileges, as resolving API application consent issues usually requires tenant-wide administrative rights.

Solution 1Recommended

Consult the Microsoft Graph Q&A Forum for API Help

Because this issue involves complex Microsoft API permissions and application consent, Microsoft engineers are best equipped to provide a tailored resolution.

Single Sign-On loops involving the 'Approval Required' screen are typically tied to how the Microsoft Graph API handles permissions. If your organization's policies restrict user consent, the application will hang waiting for admin approval.

Navigate to Microsoft Q&A

Open your web browser and go to the official Microsoft Q&A platform.

Search for the Microsoft Graph tag

Filter the forums using the 'Microsoft Graph' tag, where specialists handle API permissions and admin consent configuration issues.

Post your specific SSO issue

Create a new thread detailing your 'Approval Required' error, the exact API permissions your application is requesting, and your current consent setup.

Follow up with Microsoft engineers

Wait for Microsoft API specialists to review your tenant's administrator approval requirements and provide step-by-step guidance to unblock the application.

Consult the Microsoft Graph Q&A Forum for API Help

Provide Detailed Logs: When posting in the forum, include any correlation IDs or error codes displayed on the 'Approval Required' page to help engineers diagnose the issue faster.

Solution 2

Check Admin Consent Settings in Microsoft Entra ID

If you are the tenant administrator, you can manually review and grant the required application permissions to bypass the approval page.

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Frequently Asked Questions

Why is my SSO login stuck on the 'Approval Required' page?

This typically occurs when an application requests access to Microsoft API permissions that require administrator consent, but the user attempting to log in does not have the administrative rights to grant those permissions.

Who can fix the API consent approval issue?

Only an IT administrator with Global Administrator or Privileged Role Administrator rights in your Microsoft Entra ID (Azure AD) tenant can grant the required tenant-wide consent to unblock the application.

Where can I get expert help for Microsoft API permission errors?

You can seek professional assistance by posting your issue on the Microsoft Graph Q&A forum, where Microsoft engineers specialize in API permissions, application consent, and Azure directory configurations.

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