License & Subscription Issues

How to Identify an Unknown 6.79 Euro Monthly Microsoft Charge

Steven Parker Oct 13, 2026 869 views

Question details

The user needs to identify the source of an unexpected recurring 6.79 Euro monthly fee from Microsoft that does not match their known subscription.

How to Identify an Unknown 6.79 Euro Monthly Microsoft Charge

Product: Microsoft Account
Device & OS: not provided
Scenario: Reviewing financial statements and noticing an unexpected monthly subscription fee originating from Microsoft.
Observed behavior: A 6.79 Euro charge appears monthly on the user's billing statement, which is distinct from the expected Microsoft 365 Family subscription pricing.

Before you start

Gather your recent bank statements showing the exact charge date and amount, and ensure you have the login credentials for all associated Microsoft accounts.

Solution 1Recommended

Review Services and Subscriptions in Your Microsoft Account

Log in to your Microsoft account to identify if the charge is for a standalone service like Microsoft 365 Personal or Microsoft Family Safety.

Microsoft charges often correspond to auto-renewing subscriptions. The 6.79 or 6.99 Euro charge is typically associated with a Microsoft 365 Personal plan or a Family Safety subscription. Checking your account directly is the fastest way to verify.

Sign in to Microsoft

Go to the official Microsoft Account website and log in with the email address associated with your purchases.

Navigate to Subscriptions

Click on 'Services & subscriptions' in the top navigation menu to view a list of all active and inactive services.

Review Billing Details

Locate any subscription matching the ~6.79 Euro amount. Click on 'Manage' to see the billing history, next charge date, and payment method used.

Cancel if Necessary

If you do not need the subscription, select 'Cancel subscription' and follow the on-screen prompts to stop future recurring charges.

Check Multiple Email Accounts: If you do not see the charge listed, ensure you are logged into the correct Microsoft account. You may have used a different email address or created a secondary account for this specific service.

Solution 2

Contact Microsoft Support for Investigation or Refund

If the charge cannot be found on your known accounts, contact Microsoft billing support to trace the charge or request a refund for unauthorized transactions.

Free Microsoft Office alternative

Switch to WPS Office to Avoid Unwanted Subscription Fees

If you are tired of confusing monthly Microsoft charges and managing auto-renewals, switch to WPS Office. It provides a lightweight, highly compatible, and completely free alternative to Microsoft 365, ensuring you can create and edit documents without unexpected billing.

1. Download the Installer: Visit the official WPS Office website and click the free download button for your operating system.
2. Install the Software: Run the downloaded installer file and follow the quick on-screen instructions to set up the suite.
3. Open Your Documents: Launch WPS Office and directly open your existing Microsoft Word, Excel, or PowerPoint files to continue working seamlessly.

Free to use with no hidden recurring subscription charges to worry about.Fully compatible with Microsoft Office file formats including DOCX, XLSX, and PPTX.Lightweight design that runs smoothly on both modern and older devices.Familiar, tabbed user interface allowing for a seamless migration from Microsoft Office.

Frequently Asked Questions

Why am I being charged 6.79 or 6.99 Euros by Microsoft?

This amount typically corresponds to a monthly subscription for Microsoft 365 Personal or a Microsoft Family Safety premium plan. Slight price variations can occur due to local taxes, currency exchange rates, or regional pricing differences.

Can I cancel a Microsoft subscription and get a refund?

Yes, if you cancel a subscription shortly after the billing date or if it's your first time being billed, you may be eligible for a prorated refund. Go to 'Services & subscriptions', click 'Manage' on the specific subscription, and select 'Cancel' to see if a refund is automatically offered.

What should I do if the Microsoft charge is not linked to any of my accounts?

If you have thoroughly checked all your family members' accounts and your own, and still cannot locate the subscription, your payment details may be compromised. Contact your bank or credit card provider immediately to dispute the charge and block future unauthorized transactions.

Login & Account Issues