License & Subscription Issues

How to Report Installed Office Versions with an Office G3 GCC License

Amos Gikunda Sep 30, 2026 868 views

Question details

Organizations need to generate reports on installed Microsoft Office versions by user but are unable to use standard config portals under their current license.

How to Report Installed Office Versions with an Office G3 GCC License

Product: Microsoft Office
Device & OS: not provided
Scenario: Administrators attempting to audit and manage software inventory across an organization with restricted reporting features.
Observed behavior: The config.office.com portal is inaccessible for reporting installed Microsoft Office versions by user for G3 GCC license holders.

Before you start

Ensure you have administrative privileges in your organization's Microsoft Intune or Microsoft Configuration Manager environment before attempting to generate application inventory reports.

Solution 1Recommended

Use Microsoft Intune for Device and Application Inventory

Leverage Microsoft Intune's built-in reporting capabilities to discover installed Office apps across enrolled devices as an alternative to config.office.com.

Since the standard Office configuration portal is restricted for GCC environments, Intune provides the most robust cloud-based alternative for pulling software inventory.

Access Intune Admin Center

Navigate to Apps Monitoring

In the left-hand navigation pane, click on 'Apps' and then select 'Monitor' to view reporting options.

View Discovered Apps

Click on 'Discovered apps'. This section provides a comprehensive list of installed applications across your tenant, including specific Microsoft Office versions.

Export and Filter Data

Use the 'Export' button at the top of the list to download the report as a CSV file, allowing you to filter the data by user and device in a spreadsheet.

Use Microsoft Intune for Device and Application Inventory

Data Accuracy: Intune app inventory syncs periodically. Ensure devices have recently synced with Intune to get the most accurate and up-to-date version reports.

Solution 2

Run Microsoft Configuration Manager Reports

If Intune reporting is insufficient or your devices are managed on-premises, Configuration Manager offers detailed custom queries for software inventory.

Free Microsoft Office alternative

Simplify Your Organization's Workflow with WPS Office

Struggling with complex licensing tiers and restricted administration portals like config.office.com? WPS Office provides a powerful, lightweight, and highly compatible alternative that minimizes the administrative overhead of traditional enterprise software deployments.

1. Download the Installer: Visit the official WPS Office website to secure the free enterprise-ready installation package.
2. Deploy Across Endpoints: Use your preferred endpoint management tool to distribute the lightweight application to your organization's devices.
3. Open Existing Documents: Employees can immediately open, edit, and save their existing Microsoft Office files without formatting loss.

Fully compatible with legacy and modern Microsoft Word, Excel, and PowerPoint formatsLightweight installation footprint ideal for rapid mass deploymentCost-effective solution avoiding complicated GCC licensing and reporting constraintsFamiliar, intuitive user interface that reduces employee training time

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Frequently Asked Questions

Why is config.office.com unavailable for my Office G3 GCC license?

The config.office.com portal relies on specific telemetry and cloud services that are often restricted or disabled in Government Community Cloud (GCC) environments to meet strict compliance and data sovereignty regulations.

Can I track Office versions per user instead of per device in Intune?

Yes, while Intune primarily inventories devices, you can cross-reference the 'Discovered apps' report with device primary user data to determine which users are running specific versions of Microsoft Office.

Where can I get further support if Intune reporting fails?

If you require deeper assistance with Intune or Configuration Manager, you can consult the official Microsoft Learn documentation or post your query in the Microsoft Intune Q&A forum where Microsoft engineers and community experts provide tailored advice.

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