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How to View Microsoft 365 License Status and Unique Identifier
Question details
The user needs to view their Microsoft 365 license status and unique identifier, as the previous Subscriptions page is no longer visible.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Checking assigned Microsoft 365 licenses for work or university alumni accounts after a UI update.
- Observed behavior
- The former Subscriptions page is missing, preventing users from easily confirming their service identifiers and license status.
Ensure you have your Microsoft 365 account credentials ready and confirm whether you are using a personal, work, or university account, as the navigation options may vary depending on the account type.
Check License Status via the Microsoft 365 Home Page
Use this method to access the new location of the Subscriptions page through the installation menu.
Microsoft has updated the dashboard layout for work and university accounts, moving the standalone Subscriptions page under the app installation settings.
Open your web browser and sign in to the Microsoft 365 home page using your work or university account.
On the main dashboard, look near the top right corner and click on the 'Install and more' button.
From the dropdown menu that appears, click on 'Install Microsoft 365 apps'. This action will open your account settings in a new browser tab.
In the new tab, navigate to the left sidebar and select 'Subscriptions'. Here, you can view your available license information and unique identifier.
Verify Assigned Licenses via the Microsoft 365 Admin Center
If the Subscriptions option is completely unavailable for your account, a Microsoft 365 administrator must check your license status.
Try WPS Office for Free with No Subscription Hassles
If you are struggling with expired university accounts or missing Microsoft 365 licenses, WPS Office provides a free, lightweight, and powerful alternative. It is highly compatible with Microsoft formats and requires no complex subscription management.
- 1. Download the software: Navigate to the official WPS Office website and download the free installer for your operating system.
- 2. Install WPS Office: Run the downloaded file and follow the on-screen instructions to install the suite on your device.
- 3. Open your documents: Launch WPS Office and directly open your existing Microsoft Office files without worrying about license restrictions or errors.
Frequently Asked Questions
Why did my Subscriptions page disappear in Microsoft 365?
Microsoft frequently updates its user interface to consolidate settings. For many work and university accounts, the standalone Subscriptions page was recently moved under the 'Install and more' menu to group account and app management settings together.
Can I check my Microsoft 365 unique identifier without admin access?
Yes, provided your organization has not restricted the view. You can find the unique identifier by navigating to 'Install and more' > 'Install Microsoft 365 apps' > 'Subscriptions' from your Microsoft 365 dashboard.
What should I do if my university alumni account loses its Microsoft 365 license?
If your alumni license expires or is revoked by the university, you will lose access to Microsoft 365 apps and cloud storage. You can either purchase a personal Microsoft 365 subscription or switch to a free alternative like WPS Office to continue creating and editing your documents.
