Word 2016 No Longer Open Error: Step-by-Step Fixes

When Word stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: 2016 No Longer Open

Word 2016 Can No Longer Open on the Windows 10 Laptop is the issue affecting Excel. The displayed message is “Microsoft cannot verify the license for this product. You should repair the office program by using Control panel”. Word 2016: Can no longer open on the relevant windows 10 laptop, It says" Microsoft cannot verify the license for this product.

Quick Answer for Resolving License

License & Subscription Issues usually involves saved credentials, account identity, security information, or organization policy rather than the application alone. Confirm the correct account context before resetting authentication or escalating to an administrator.

Likely Causes Behind License & Subscription Issues

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger license & subscription issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Transferring Word License Safely

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Close all Office apps, open Control Panel, then Credential Manager, then Windows Credentials.

2. Remove entries related to Office, MicrosoftOffice, ADAL, or OneAuth.

3. Restart the laptop and open Word again.

4. Press Windows key + R, type services.msc, find Software Protection, and start it if it is stopped.

5. Use these steps on the Windows 10 laptop:.

6. Select the Office/ Microsoft 365 product that includes Word 2016 and choose Modify.

Alternative Solutions for When Word Still Fails

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Safer Login Habits

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Register more than one MFA method and keep recovery contacts current.

FAQs About Common License Answers

Can WPS Office fix this license & subscription issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.