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Can a MacBook Pro Be Added as a Microsoft 365 Family Device?
Question details
The user wants to register a MacBook Pro to their Microsoft 365 Family account but cannot find the option to add a Mac on the device registration page.
- Product
- Microsoft 365 Family
- Device & OS
- Mac
- Scenario
- Registering a new device on the Microsoft account Devices page to share or use a Microsoft 365 subscription.
- Observed behavior
- The Mac option is missing when selecting 'Register a device' in the Microsoft account Devices page.
Ensure you have the login credentials for the Microsoft account that owns the active Microsoft 365 Family subscription, as you will need them to download the installer.
Install Microsoft 365 Directly on Your Mac
Since Mac computers cannot be registered through the Microsoft account Devices page like Windows devices, you must install the software directly and sign in to activate it.
Microsoft account device registration primarily supports Windows and Android devices. Mac and iOS devices cannot be explicitly added through the Microsoft account Devices page.
However, you do not need your MacBook Pro to appear on this list to use your subscription. You can simply download the Office apps directly and sign in.
Open your web browser on the MacBook Pro and navigate to the Microsoft account 'Services & subscriptions' page.
Log in using the email address and password associated with the Microsoft 365 Family subscription.
Locate your Microsoft 365 Family subscription on the page and click on the 'Install premium Office apps' or 'Install' button to download the Mac installer package.
Run the downloaded installer package. Once installed, open any Office application like Word and sign in to activate the software. Your Mac will now use the subscription, even if it doesn't appear in the registered devices list.
Switch to WPS Office for a Seamless Mac Experience
If you're frustrated with confusing device registration pages and subscription management in Microsoft 365, consider switching to WPS Office. It provides a free, lightweight, and highly compatible alternative for Mac users without restrictive device registration systems.
- 1. Download WPS Office: Visit the official WPS website and download the Mac version of WPS Office.
- 2. Install on Your MacBook: Open the downloaded package and drag the WPS Office icon into your Applications folder.
- 3. Start Creating: Launch WPS Office from your Launchpad to instantly open, edit, and save your existing Office documents.
Frequently Asked Questions
Why isn't my Mac showing up in my Microsoft account devices?
Microsoft's device registration system is designed primarily to track Windows hardware and Android devices. Macs and iOS devices do not register in the same way and generally will not appear on this list, even when Office is successfully installed and activated on them.
Does a Mac count towards my Microsoft 365 device limit?
Yes. While it may not show up on the registered devices page, signing into Microsoft 365 apps on a Mac counts towards your limit of 5 simultaneous device sign-ins per user.
How do I remove a Mac from my Microsoft 365 subscription?
Since the Mac doesn't appear in the Devices list, you cannot remove it remotely from that page. To remove it, you must open the Office apps on the Mac and sign out manually. If you no longer have access to the Mac, changing your Microsoft account password will eventually force a sign-out on all devices.
