Easily Resolve Comment Acc Der Au in Word

If your workflow is blocked, confirm the account and app context, then follow the ordered fixes below.

Problem Description: Comment Acc Der Au

Bonjour, j'ai un problème avec l'accès aux macros, avec Excel et Word. J'ai essayé de réparer en réinstallant, mais cela ne fonctionne pas. Le message sur word me dit que cette prise en charge n'a pas été installé. Avez-vous une idée svp ? Merci

Quick Answer for Word Setup on New Device

Microsoft Office applications for Android and iOS deliberately exclude the VBA engine, meaning macro creation and execution modes are completely unavailable on mobile devices.

Likely Causes Behind Office Settings Root Factors

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger office settings & configuration.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Restoring Word After Errors

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. While macro-enabled documents such as .docm or .xlsm can be successfully opened and viewed on smartphones and tablets, the underlying scripting environment required for developer mode functionality is intentionally omitted from mobile software builds.

2. Consequently, attempting to access macro tools or enable developer features within the mobile interface will yield no results.

3. To utilize macro creation, editing, or execution capabilities, you must transfer the document to a desktop or laptop computer running the full Windows or macOS version of Microsoft Office.

Alternative Solutions for Secondary Office Fixes

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Run Quick Repair, then Online Repair from Programs and Features if the app still fails.

4. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: WPS as a Local Alternative

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Keeping Word Stable Long Term

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Document exact error messages before the next troubleshooting attempt.

Use Word, Excel, and PPT for FREE

Free Download

FAQs About Word Support Questions

Can WPS Office fix this office settings & configuration issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.