Office Apps Freezing

Fix InfoPath 2013 Freezing After Accepting License Agreement

Ayan Masood Oct 12, 2026 869 views

Question details

The user needs to resolve an issue where InfoPath 2013 continuously prompts for the license agreement and freezes immediately after it is accepted.

How to Fix InfoPath 2013 Freezing After Accepting License Agreement

Product: InfoPath 2013
Device & OS: not provided
Scenario: Starting the InfoPath 2013 application after installation.
Observed behavior: The Microsoft Office License Agreement appears on every startup. Clicking to accept the agreement causes the InfoPath application to stop responding and freeze entirely.

Before you start

Ensure you have administrative privileges on your computer, as fixing licensing prompt loops often requires permissions to write to the Windows Registry. Close all other running Microsoft Office applications before proceeding.

Solution 1Recommended

Run InfoPath 2013 as an Administrator

Running the application with elevated privileges allows it to properly save the license acceptance state to your system.

A common reason for the recurring license agreement prompt is that the Office application lacks the necessary permissions to update the registry upon acceptance. Running it as an administrator once usually breaks the loop.

Locate InfoPath

Find the InfoPath 2013 shortcut on your desktop or search for it in the Windows Start menu.

Run as Administrator

Right-click the InfoPath 2013 icon and select 'Run as administrator' from the context menu.

Accept the License

When the Microsoft Office License Agreement appears, click 'Accept'.

Verify Resolution

Close the InfoPath application completely and reopen it normally to verify if the prompt and freezing issue are resolved.

One-time action: You only need to do this successfully once. Subsequent launches can be done normally without administrator privileges.

Solution 2

Repair the Microsoft Office Installation

A corrupted Office installation can cause applications to hang or freeze during startup licensing checks.

Solution 3

Seek Specialized Developer Support

If the application continues to freeze, the issue may require deep technical diagnosis or patches from Microsoft forums.

Free Microsoft Office alternative

Switch to a Faster, Freeze-Free Office Suite

Tired of older Microsoft Office applications freezing or getting stuck on licensing agreements? WPS Office provides a modern, lightweight, and highly compatible alternative for your document, spreadsheet, and presentation needs without the hassle of recurring license glitches.

1. Download WPS Office: Visit the official WPS website and download the free installation package.
2. Install the Suite: Run the installer to quickly set up WPS Office on your computer.
3. Open Your Files: Double-click your existing Office documents to open them effortlessly without freezing.

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Frequently Asked Questions

Why does Microsoft Office keep asking me to accept the license agreement?

This typically happens when the Office application doesn't have the necessary Windows Registry permissions to save your acceptance. Running the program as an administrator usually grants it the needed access to resolve the loop.

Is InfoPath 2013 still supported by Microsoft?

InfoPath 2013 is the final version of the software. Microsoft has officially discontinued it, meaning it receives no new features and limited support. Because it is an older application, compatibility issues on modern Windows operating systems can sometimes cause it to freeze.

Can I bypass the Office license agreement screen?

You cannot bypass the initial acceptance screen; it must be accepted at least once successfully for the software to run. If the application freezes upon clicking 'Accept', try repairing your Office installation or opening it with administrative privileges.

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