Office Apps Crashing

Fix Microsoft Access Version 2407 Crash (Event ID 1000)

Maira Mehtab Sep 20, 2026 869 views

Question details

The user needs a solution for unexpected application crashes in Microsoft Access version 2407.

Product: Microsoft Access
Device & OS: not provided
Scenario: Searching within drop-down fields or filtering forms in Microsoft Access.
Observed behavior: The application crashes immediately, logging an application error with Event ID 1000 and exception code 0xc0000005 in MSACCESS.EXE.

Before you start

Ensure you have administrative privileges on your Windows computer, as reverting Microsoft Office builds requires elevated system permissions.

Solution 1Recommended

Revert to Version 2406 and Disable Automatic Updates

Use this method to roll back your Office installation to a stable build until Microsoft patches the version 2407 bug.

The crash is a known bug specific to Microsoft Access version 2407. Rolling back to the previous stable release (version 2406) will bypass the issue and restore full functionality when filtering forms or searching drop-down fields.

Disable Office Automatic Updates

Open any Office application such as Word or Excel. Navigate to File > Account, click on 'Update Options', and select 'Disable Updates' to prevent the system from reinstalling the faulty version.

Open Command Prompt as Administrator

Click the Windows Start menu, type 'cmd', right-click on Command Prompt, and select 'Run as administrator'.

Execute the Reversion Command

Type the following command and press Enter: "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.17726.20160 (Note: replace the version number with the exact build number for version 2406 if your update channel requires it).

Wait for the Rollback

An Office update window will appear and download the previous version. Once completed, restart your computer and launch Microsoft Access to verify the issue is resolved.

Temporary Workaround: Remember to monitor Microsoft release notes and re-enable updates via File > Account once a permanent fix is deployed for version 2407.

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Frequently Asked Questions

What causes the Event ID 1000 crash in Microsoft Access?

Event ID 1000 with exception code 0xc0000005 in MSACCESS.EXE is triggered by a specific software bug introduced in Microsoft Office version 2407. It occurs primarily when interacting with filtered forms or searching within drop-down fields.

How long should I keep Microsoft Office automatic updates disabled?

You should keep automatic updates disabled until Microsoft releases a newer build that officially patches the bug found in version 2407. Check the official Microsoft 365 release notes periodically before re-enabling updates.

Will reverting to version 2406 delete my Access databases?

No, rolling back your Microsoft Office installation to an older build only replaces the application's executable files. Your personal data, configurations, and database files (.accdb) will remain completely safe and intact.

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