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Office Settings & Configuration

Fix Microsoft Publisher Change Picture Not Working Bug

Khadija KhanKhadija Khan Oct 20, 2026 868 views

Question details

The user is unable to replace images in Microsoft Publisher because the Change Picture feature is broken and fails to open File Explorer.

How to Fix Microsoft Publisher Change Picture Not Working
Product
Microsoft Publisher
Device & OS
Windows
Scenario
Attempting to replace an existing image in a Publisher document using the Change Picture option from a file.
Observed behavior
The feature fails to open File Explorer when From a File is selected, and Bing Image Search displays an error.
Before you start

Check if your Microsoft 365 subscription has any pending updates, as Microsoft frequently releases patches for known software bugs.

Solution 1Recommended

Use the Graphics Manager to Replace Pictures

This is the most seamless workaround to replace an image without disrupting your document layout.

By utilizing the built-in Graphics Manager pane, you can bypass the broken context menu shortcut and successfully swap out your images.

1
Open Graphics Manager

Navigate to the 'View' tab on the top ribbon and check the box for 'Graphics Manager' to open the side pane.

2
Select the target image

In the Graphics Manager pane, locate and select the name of the picture you want to replace.

3
Replace the picture

Click the drop-down arrow next to the picture's name in the pane and choose 'Replace this Picture' to open File Explorer.

Use the Graphics Manager to Replace Pictures
Layout Preserved: Using the Graphics Manager ensures your new picture drops exactly into the same formatting space as the old one.
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Frequently Asked Questions

Why did the Change Picture feature suddenly stop working in Publisher?

This is a known bug introduced during the April 2023 update for Microsoft 365 version 2303. It disrupts the connection between Publisher and Windows File Explorer.

Will rolling back Windows updates fix the Publisher picture bug?

Rolling back Windows or Microsoft 365 updates does not always resolve this specific issue, which is why manual workarounds are recommended until an official patch is released by Microsoft.

Is there a way to permanently fix the Change Picture error?

A permanent fix requires an official update from Microsoft. Ensure your automatic updates are turned on in your Microsoft 365 account settings so you receive the patch once it is deployed.