Fix Microsoft Publisher Change Picture Not Working Bug
Question details
The user is unable to replace images in Microsoft Publisher because the Change Picture feature is broken and fails to open File Explorer.

- Product
- Microsoft Publisher
- Device & OS
- Windows
- Scenario
- Attempting to replace an existing image in a Publisher document using the Change Picture option from a file.
- Observed behavior
- The feature fails to open File Explorer when From a File is selected, and Bing Image Search displays an error.
Check if your Microsoft 365 subscription has any pending updates, as Microsoft frequently releases patches for known software bugs.
Use the Graphics Manager to Replace Pictures
This is the most seamless workaround to replace an image without disrupting your document layout.
By utilizing the built-in Graphics Manager pane, you can bypass the broken context menu shortcut and successfully swap out your images.
Navigate to the 'View' tab on the top ribbon and check the box for 'Graphics Manager' to open the side pane.
In the Graphics Manager pane, locate and select the name of the picture you want to replace.
Click the drop-down arrow next to the picture's name in the pane and choose 'Replace this Picture' to open File Explorer.

Insert a New Picture and Delete the Original
A simple manual method to bypass the Change Picture error completely.
Run a Microsoft 365 Repair
Use this built-in Windows tool to fix potential corruption in your Office installation files.
Create Stunning Layouts with WPS Office
Tired of dealing with frustrating bugs in Microsoft Publisher? WPS Office offers a lightweight, free alternative with powerful layout tools in WPS Writer, allowing you to design beautiful documents, brochures, and flyers effortlessly.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package.
- 2. Install and Launch: Run the installer and open the WPS Office suite on your computer.
- 3. Start Designing: Open WPS Writer and utilize the rich page layout and image formatting tools for your desktop publishing needs.

Frequently Asked Questions
Why did the Change Picture feature suddenly stop working in Publisher?
This is a known bug introduced during the April 2023 update for Microsoft 365 version 2303. It disrupts the connection between Publisher and Windows File Explorer.
Will rolling back Windows updates fix the Publisher picture bug?
Rolling back Windows or Microsoft 365 updates does not always resolve this specific issue, which is why manual workarounds are recommended until an official patch is released by Microsoft.
Is there a way to permanently fix the Change Picture error?
A permanent fix requires an official update from Microsoft. Ensure your automatic updates are turned on in your Microsoft 365 account settings so you receive the patch once it is deployed.




