Office Settings & Configuration

Fix OneNote Opening Pages at the Top Instead of Last Scroll Position

Phi Hung Vo Oct 22, 2026 869 views

Question details

The user needs to make OneNote remember the last scroll position when reopening a page, rather than defaulting to the top.

How to Fix OneNote Opening Pages at the Beginning Instead of the Last Position

Product: Microsoft OneNote
Device & OS: Windows 10
Scenario: Reopening an existing notebook page to continue reading or editing where the user left off.
Observed behavior: OneNote for Windows 10 opens the page at the very beginning, failing to remember the previous scroll position.

Before you start

Ensure that your notebook is fully synchronized to the cloud before attempting any application resets to prevent accidental data loss.

Solution 1Recommended

Verify Synchronization and Restart Your Device

A simple sync delay or temporary system glitch can cause OneNote to forget your scroll position.

Before making any major changes to your application settings, it is best to verify that your notebook is not struggling with synchronization. Sometimes, closing the app after a complete sync and restarting your computer resolves memory and cache glitches.

Check Sync Status

Open OneNote and locate the sync status icon (usually a cloud or sync wheel) next to your notebook's name to ensure all data is fully synchronized.

Close the Application

Close the OneNote application completely. You can do this by clicking the 'X' in the top right corner or ending the task via Task Manager.

Restart Your Computer

Click the Windows Start menu, select the Power icon, and choose 'Restart'.

Test the Scroll Position

Reopen OneNote, scroll down on a specific page, switch to another page, and then switch back to test if the scroll position is remembered.

Test Multiple Notebooks: If the problem persists, test a different notebook to see if the issue is isolated to one specific file or affects the entire application.

Solution 2

Reset the OneNote App via Windows Settings

Resetting the app clears corrupted local application data that may be causing the scroll position bug.

Solution 3

Switch to the OneNote Desktop Application

Isolating the issue helps determine if it's specific to the Windows 10 app version.

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Frequently Asked Questions

Why does OneNote keep jumping to the top of the page?

This usually happens due to synchronization delays, a corrupted local app cache, or temporary UI glitches specific to the OneNote for Windows 10 application. Resetting the app or waiting for a complete cloud sync often resolves it.

Will I lose my notes if I reset the OneNote app?

Resetting the OneNote app clears its local cache, settings, and offline data. As long as your notebooks are fully synchronized to OneDrive before you perform the reset, your notes are safely backed up in the cloud and will not be lost.

Is OneNote for Windows 10 being discontinued?

Yes, Microsoft has announced that OneNote for Windows 10 will reach its end of support in October 2025. Users are encouraged to transition to the unified OneNote desktop application for a more stable and feature-rich experience.

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