Office Compatibility Issues

Fix Pro Word Cloud Not Generating in Microsoft Word

Bushra Parveen Sep 30, 2026 868 views

Question details

The user is unable to generate a word cloud using the Pro Word Cloud add-in in Microsoft Word because the tool fails to recognize the selected text.

How to Fix Pro Word Cloud Not Generating in Microsoft Word

Product: Microsoft Word
Device & OS: not provided
Scenario: Attempting to create a word cloud graphic from highlighted text within a Word document.
Observed behavior: The Pro Word Cloud add-in fails to generate the graphic and does not recognize that text has been selected, likely due to compatibility or developer support issues.

Before you start

Ensure you have an active internet connection, as Office add-ins require web access to function, and verify that you have properly highlighted the exact text you want to include in the word cloud before launching the tool.

Solution 1Recommended

Reinstall or Update the Pro Word Cloud Add-in

Removing and re-adding the extension ensures you are running the latest version with current compatibility patches applied.

Pro Word Cloud is a third-party add-in developed by Orpheus Technology. When Microsoft Word updates, older third-party add-ins can sometimes lose compatibility and fail to read selected text. A fresh installation often restores the connection.

Navigate to Add-ins

Open Microsoft Word, click on the 'Insert' tab on the top ribbon, and select 'My Add-ins' or 'Get Add-ins'.

Remove the existing add-in

Find 'Pro Word Cloud' in your list of installed add-ins, click the three dots (...) in the top right corner of its card, and select 'Remove'.

Reinstall from the store

Switch to the 'Store' tab, search for 'Pro Word Cloud', and click 'Add' to install the freshest version.

Test the text selection

Highlight a paragraph of text in your document, open the newly installed Pro Word Cloud panel, and click 'Create Word Cloud'.

Reinstall or Update the Pro Word Cloud Add-in

Tip: Always highlight the text first before clicking 'Create Word Cloud' in the add-in sidebar, as selecting text afterward may not register.

Solution 2

Report the Issue and Use Alternative Tools

If reinstalling does not work, the add-in may be unsupported by the developer. Reporting it to Microsoft and using alternative generators is the best workaround.

Free Microsoft Office alternative

Experience a Faster, More Reliable Word Processor with WPS Office

If third-party add-ins and compatibility issues in Microsoft Word are slowing down your workflow, consider switching to WPS Office. It provides a lightweight, highly compatible alternative for all your document needs without the heavy resource usage of Microsoft Office.

1. Download and install: Visit the official WPS website to download and install WPS Office for free.
2. Open WPS Writer: Launch the application and open the Writer module, which serves as your word processor.
3. Load your document: Click 'Open' and select your existing Microsoft Word (.docx) document to seamlessly continue your work.
4. Insert graphics easily: Use the 'Insert' > 'Picture' tool to effortlessly add any externally generated word clouds or graphics into your text.

Fully compatible with Microsoft Word (.docx) formats.Lightweight and fast, ensuring a smooth typing and editing experience.Familiar user interface for seamless and instant migration.Built-in robust features that reduce the need for unreliable third-party add-ins.

microsoft office alternative - wps office

Frequently Asked Questions

Why does Pro Word Cloud say 'No text selected'?

This usually happens if the add-in loses communication with the Word document due to a compatibility glitch after an update. Ensure the text is fully highlighted before launching the add-in, or try reinstalling the add-in from the Office Store.

Who develops the Pro Word Cloud add-in?

Pro Word Cloud is a third-party add-in developed by Orpheus Technology, not by Microsoft. Because it is an independent extension, troubleshooting, updates, and overall support depend entirely on the third-party developer.

What is the best alternative to Pro Word Cloud?

If the add-in remains broken, the most reliable method is using free web-based generators like WordArt or Free Word Cloud Generator. You can paste your document text into these sites, download the result as a PNG or JPEG, and insert the picture directly into your document.

Office App Problems