Fix Word 2016 Not Saving RTL or LTR Paragraph Direction
Question details
The user needs to ensure RTL (Right-to-Left) and LTR (Left-to-Right) paragraph direction formatting is preserved across multiple computers.

- Product
- Microsoft Word 2016
- Device & OS
- Windows 10
- Scenario
- Transferring or sharing Word documents containing mixed text directions to other computers running Office 2016.
- Observed behavior
- RTL and LTR paragraph formatting is applied and functions correctly on one Windows 10 computer, but the formatting is lost or not preserved when the file is opened on other computers.
Ensure that your Microsoft Office 2016 installation is fully updated and check if you have administrative privileges to install language packs and modify global startup templates.
Install Language Packs and Configure Global Templates
Standardize language support across all computers by installing the necessary language packs and distributing a unified global template containing the correct RTL/LTR shortcut bindings.
Paragraph direction commands rely heavily on the system's language capabilities. If a destination computer is missing the corresponding language pack (such as Arabic or Hebrew), it may fail to render the saved RTL formatting.
By binding the RtlPara and LtrPara commands to keyboard shortcuts within a custom global template, you can force all computers to recognize the formatting rules consistently.
On every computer experiencing the issue, download and install the appropriate Right-to-Left language accessory pack from the official Microsoft Office website for Office 2016.
Open Word, navigate to 'File' > 'Options' > 'Customize Ribbon', select 'All Commands' from the dropdown, and verify that the 'RtlPara' and 'LtrPara' commands are available.
Still in the Options menu, click 'Customize' next to Keyboard shortcuts. Locate the 'RtlPara' and 'LtrPara' commands and assign a custom keyboard shortcut to each.
In the 'Save changes in' dropdown of the Keyboard Shortcuts dialog, select a new custom template (.dotm file) rather than the default Normal.dotm, and save it.
Copy the saved .dotm file and paste it into the Word Startup folder (typically %appdata%\Microsoft\Word\Startup) on all other computers.

Submit a Sample Document to Support
If RTL formatting is fixed but LTR formatting continues to drop after saving and reopening, there may be a deeper document corruption or software bug.
Try WPS Office for Seamless Multi-Language Formatting
Struggling with missing RTL or LTR formatting across different computers? WPS Office offers excellent native multi-language support, ensuring that paragraph directions are flawlessly preserved without the need to manually deploy language packs or complex templates.
- 1. Download WPS Office: Visit the official WPS Office website and download the free installer for Windows.
- 2. Install the Software: Run the setup file and follow the on-screen instructions to complete the installation in seconds.
- 3. Open Your Document: Launch WPS Writer and open your existing Word document. Your RTL and LTR formatting will load exactly as intended.

Frequently Asked Questions
Why does my Word document change direction when opened on another computer?
This typically happens if the target computer lacks the specific language accessory pack required to render Right-to-Left (RTL) text, or if the default Normal.dotm templates have conflicting paragraph settings.
How do I find the RtlPara and LtrPara commands in Word?
You can locate these commands by going to File > Options > Customize Ribbon. Select 'All Commands' from the 'Choose commands from' dropdown menu, and scroll down alphabetically to find LtrPara and RtlPara.
Can I fix LTR formatting disappearing after saving a document?
If LTR formatting drops after a save but RTL stays, try clearing all formatting (using the Clear Formatting button) and reapplying the styles. Additionally, check if a third-party add-in is actively overriding your paragraph settings upon saving.
Is it safe to modify the Word Startup folder?
Yes. The Word Startup folder is specifically designed to load global templates (.dotm files) and add-ins automatically when Word launches. Placing a template here ensures its macros and shortcuts are available across all documents on that machine.




