Fix Word Restart to Apply Privacy Settings After Opening Email Attachment
Question details
The user is encountering a prompt in Microsoft Word requiring a restart to apply privacy settings immediately after opening an email attachment.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Opening a document attachment downloaded from an email in Microsoft Word.
- Observed behavior
- Word displays a sudden message stating it must restart to apply privacy settings, but fails to identify which specific settings have been changed or why.
Ensure the email attachment you are trying to open is from a trusted sender, as unexpected prompts can sometimes be triggered by documents attempting to access external data or online connected services.
Proceed with Restart and Review Privacy Settings
Safely restart the application as requested by Microsoft Office and manually review your connected experiences settings to ensure no unwanted changes were made.
This notification is an official Microsoft Office behavior. It typically appears when Microsoft pushes a background update to its privacy policies, or when a specific document requires access to online services (like dynamic templates or translation tools) that trigger a refresh of your privacy agreements.
Before interacting with the prompt, save any other open Word documents to prevent accidental data loss.
Click 'OK' or 'Restart' on the notification prompt to allow Microsoft Word to close and apply the necessary privacy updates.
Once Word reopens, navigate to 'File' in the top ribbon, select 'Options' at the bottom left, and click on 'Trust Center'.
Click the 'Trust Center Settings' button, navigate to 'Privacy Options', and click 'Privacy Settings' to review your Connected Experiences. Verify that the settings align with your personal preferences.

Try WPS Office for a Distraction-Free Document Experience
If you are tired of unexpected restarts and complex privacy setting prompts in Microsoft Word, WPS Office offers a free, lightweight, and highly compatible alternative. Open your email attachments instantly without unnecessary interruptions.
- 1. Download and Install: Download WPS Office Free from the official website and install it on your device.
- 2. Set as Default: Set WPS Office as your default application for opening document files to bypass Microsoft Word prompts.
- 3. Open Attachments Seamlessly: Double-click your email attachments to instantly open and edit them in a secure, distraction-free environment.

Frequently Asked Questions
Why does Word suddenly ask to restart to apply privacy settings?
This usually occurs when Microsoft Office receives a background update to its privacy terms, or when you open a document that attempts to utilize a 'Connected Experience' (like online fonts or 3D models) that requires updated consent.
Is it safe to click restart when prompted by Word?
Yes, as long as you are certain the document attachment came from a trusted sender. The prompt itself is a standard Microsoft Office security and compliance procedure.
How can I disable Connected Experiences in Word?
You can manage these features by navigating to File > Options > Trust Center > Trust Center Settings > Privacy Options > Privacy Settings. From there, you can scroll down and uncheck the box for optional connected experiences.




