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How to Fix Cyrillic Input and Text Expansion in Outlook and Teams
Question details
The user is unable to type Cyrillic characters correctly in the new Outlook and Teams, as they convert to Latin characters. Additionally, third-party text expansion software (aText) fails to work in these specific applications.
- Product
- Microsoft Outlook and Microsoft Teams
- Device & OS
- Windows
- Scenario
- Typing in Cyrillic languages (such as Bulgarian) and using third-party text expanders while composing messages in the new Microsoft 365 communication apps.
- Observed behavior
- Cyrillic characters are incorrectly converted to Latin characters automatically, and text expansion shortcuts do not trigger, even though both functions work perfectly in other standard Windows applications.
Ensure your Windows operating system has the latest updates installed, and verify that your keyboard layout is currently set to the correct Cyrillic language before launching Microsoft 365 applications.
Verify and Sync Windows and Office Language Settings
Ensuring that your Windows operating system and Microsoft 365 applications share the exact same regional and language configurations can often resolve input conversion glitches.
The new versions of Outlook and Teams use modern web-based rendering engines that may occasionally fail to sync with your default Windows language preferences. Forcing a refresh of these settings ensures the correct character encoding is applied.
Navigate to Windows Settings > Time & language > Language & region. Confirm that your specific Cyrillic language (e.g., Bulgarian) is installed and listed under Preferred languages.
Press the Windows key + Spacebar on your keyboard to cycle through your installed input methods and explicitly select the Cyrillic keyboard layout.
Open a classic Microsoft Office app like Word. Go to File > Options > Language. Ensure that your Cyrillic language is set as a preferred option for both 'Office display language' and 'Office authoring languages and proofing'.
Completely close out of the new Outlook and Microsoft Teams from the system tray, then relaunch them to see if the Cyrillic input functions normally.
Troubleshoot aText and Third-Party Compatibility
Resolve issues with text expanders failing to inject text into modern WebView2-based Microsoft applications.
Experience Seamless Multilingual Typing with WPS Office
If you are tired of language input glitches and restricted third-party app compatibility in Microsoft 365, consider switching to WPS Office. It provides a lightweight, highly compatible environment for document editing that flawlessly supports Cyrillic inputs and integrates smoothly with third-party productivity tools.
- 1. Visit the official website: Go to the official WPS Office website to download the latest free version.
- 2. Install the software: Run the downloaded installer and follow the simple on-screen prompts to set up WPS Office on your Windows device.
- 3. Enjoy seamless typing: Open WPS Writer, Spreadsheet, or Presentation, switch to your Cyrillic keyboard layout, and start typing or using your text expanders flawlessly.
Frequently Asked Questions
Why does my Cyrillic input work in Windows but convert to Latin in the new Outlook?
The new Outlook and Microsoft Teams are built on modern web-based architectures (WebView2) rather than classic desktop frameworks. They utilize separate language rendering engines that can occasionally fail to sync with standard Windows input methods, resulting in character conversion glitches.
How can I quickly toggle between English and Bulgarian keyboard layouts?
You can quickly toggle between installed languages by pressing and holding the Windows key, then pressing the Spacebar. This will cycle through your available keyboard layouts until you reach your desired language.
Why did my third-party text expansion software stop working in Microsoft Teams?
Microsoft's transition to new application frameworks includes stricter security protocols that often block third-party accessibility and text-injection tools. Updating your text expansion software or running it as an Administrator can sometimes bypass these built-in restrictions.
Will resetting my Microsoft 365 app fix the language input issue?
Resetting the app can sometimes clear corrupted cache data that causes language issues. You can do this in Windows by going to Settings > Apps > Installed apps, finding Outlook or Teams, clicking the three dots, selecting Advanced options, and clicking Reset.
