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How to Fix Excel Hyperlinks Not Working from Teams on Mobile
Question details
Users need a way to successfully open internal workbook hyperlinks when accessing Excel files through Microsoft Teams on a mobile device.
- Product
- Microsoft Excel, Microsoft Teams
- Device & OS
- iOS (iPhone/iPad)
- Scenario
- Attempting to navigate between multiple worksheets by tapping hyperlinks within an Excel workbook opened via the Teams mobile app.
- Observed behavior
- Hyperlinks in workbooks with multiple worksheets do not redirect or work correctly when opened through Excel for the web inside the Teams mobile app, though they function on desktop.
Ensure that you have the dedicated Microsoft Excel mobile application installed on your device, as the default web viewer inside Teams has known limitations with hyperlink routing.
Open the Workbook in the Excel Mobile App
Bypass the Teams web viewer entirely by opening the spreadsheet directly in the native Excel mobile app, where worksheet hyperlinks function as intended.
Excel for the web on mobile devices has a known limitation when processing hyperlinks that jump between multiple worksheets. Using the dedicated native app resolves this issue.
Open the Microsoft Teams mobile app and navigate to the chat or channel where the Excel workbook is shared.
Tap the 'More options' icon (three dots) located next to the Excel file name.
Select the 'Open in app' option from the menu. The file will launch in the native Microsoft Excel app, and your hyperlinks will now redirect properly.
Access the File via Desktop Application or Browser
If you do not want to install additional mobile apps, accessing the same Teams file from a desktop computer completely avoids the mobile limitation.
Submit a Report to the Microsoft Feedback Portal
Notify the product team about this specific limitation so they can investigate and potentially release an improvement for Excel for the web on mobile.
Experience Smooth Mobile Spreadsheets with WPS Office
If you frequently encounter limitations with mobile spreadsheet viewers, WPS Office provides a robust, lightweight, and completely free alternative for viewing and editing your files on the go.
- 1. Download the app: Get WPS Office for free from the App Store or Google Play Store.
- 2. Save your file: Save the Excel workbook from Teams to your device's local storage or a connected cloud drive.
- 3. Open and navigate: Open the file directly in WPS Office to enjoy full hyperlink functionality between worksheets.
Frequently Asked Questions
Why do Excel hyperlinks work on desktop but fail in the Teams mobile app?
The Teams mobile app relies on Excel for the web to preview files. This specific web viewer on mobile operating systems has a known limitation in processing hyperlinks that link to other worksheets within the same document.
Can I fix this hyperlink issue without downloading the Excel app?
Currently, there is no workaround to make these links work inside the Teams mobile previewer itself. You must either download the native mobile app, view the file on a desktop, or use a compatible alternative like WPS Office.
Do links to external websites also break in the Teams mobile preview?
No, this limitation primarily affects internal workbook links that navigate between different sheets. External URL hyperlinks that point to websites generally function normally in the mobile preview.
How do I make Teams open Excel files in the native app by default?
In your Teams mobile app, tap your profile picture, navigate to Settings > Files, and change your file opening preference to 'Always open in app' instead of using the Teams viewer.
