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Office Settings & Configuration

How to Fix Excel Quick Access Toolbar Settings Disappearing After Closing

Elise WilliamsElise Williams Oct 21, 2026 869 views

Question details

The user's customized Quick Access Toolbar (QAT) settings in Microsoft Excel do not save and disappear every time the application is closed or after an Office update.

Product
Microsoft Excel
Device & OS
not provided
Scenario
Customizing the Quick Access Toolbar with frequently used tools for a faster workflow.
Observed behavior
Customizations are lost upon restarting Excel, reverting the Quick Access Toolbar to its default state and requiring the user to recreate it repeatedly.
Before you start

Before attempting to reset or roll back your software, take a screenshot of your ideal Quick Access Toolbar layout so you can easily recreate it if necessary.

Solution 1Recommended

Export and Import the Customization File

Manually exporting your working toolbar settings allows you to quickly restore them with one click if Excel drops the configuration again.

Since Microsoft has acknowledged that disappearing settings can be a bug in certain Office updates, maintaining a manual backup of your user interface customizations is the most reliable way to recover them quickly.

1
Customize the toolbar

Open Excel, go to File > Options > Quick Access Toolbar, and add all your preferred commands to the toolbar.

2
Export the settings

In the same Quick Access Toolbar options window, click the 'Import/Export' button located at the bottom right and select 'Export all customizations'. Save the .exportedUI file to a safe location on your computer.

3
Import when settings disappear

If your customizations vanish after an update or restart, return to File > Options > Quick Access Toolbar, click 'Import/Export', choose 'Import customization file', and select your saved .exportedUI file.

Export and Import the Customization File
Quick Recovery: This method ensures you never have to manually search for and add individual commands to the toolbar again.
Free Microsoft Office alternative

Switch to WPS Office for a Stable and Customizable Workspace

Tired of dealing with disappearing toolbars and persistent Microsoft Office bugs? WPS Office provides a free, lightweight, and highly stable alternative. Enjoy a familiar interface that reliably saves your custom settings, ensuring your workflow is never interrupted by unexpected resets.

  1. 1. Download and Install: Visit the official WPS website to download the free WPS Office suite and install it on your device in minutes.
  2. 2. Open Your Spreadsheets: Launch WPS Spreadsheet and seamlessly open all your existing .xlsx files without worrying about formatting loss.
  3. 3. Customize Your Toolbar: Set up your Quick Access tools exactly how you want them, knowing your preferences will be permanently saved.
Highly stable workspace that securely saves all your toolbar customizations.100% compatible with Microsoft Excel (.xls, .xlsx) files and formulas.Free and lightweight, avoiding the bloat and update bugs of traditional Office suites.Familiar tabbed user interface ensuring a seamless migration with zero learning curve.
microsoft office alternative - wps office

Frequently Asked Questions

Where are Excel Quick Access Toolbar settings saved on Windows?

Quick Access Toolbar configurations are typically saved in an .officeUI file located in the %localappdata%\Microsoft\Office folder on your Windows computer.

Will repairing Microsoft Office fix the disappearing QAT issue?

A Quick or Online Repair can sometimes fix corrupted configuration files. However, if the issue stems from a known bug in a specific Microsoft Office update, repairing might not help, and a software rollback or manual backup may be necessary.

Can I share my Quick Access Toolbar customizations with another computer?

Yes, you can easily share your layout. Go to File > Options > Quick Access Toolbar, and use the 'Import/Export' button to export an .exportedUI file. You can transfer this file to another PC and import it using the same menu.

Why did my Quick Access Toolbar disappear completely?

If the toolbar is completely hidden rather than just missing custom icons, right-click any empty space on the ribbon and select 'Show Quick Access Toolbar' to make it visible again.