How to Fix Immersive Reader Not Working in Microsoft Office
Question details
The user needs to restore functionality to the Immersive Reader tool after it abruptly stopped working without any recent updates or system changes.

- Product
- Microsoft Office
- Device & OS
- not provided
- Scenario
- Reading or reviewing documents using the dedicated Immersive Reader mode in Office applications.
- Observed behavior
- The Immersive Reader feature suddenly stops functioning and fails to load properly, even after refreshing the page or reloading the document.
Before attempting to repair your software, ensure you save all open documents and completely close all Microsoft Office applications to prevent file conflicts during the repair process.
Repair Microsoft Office via Windows Settings
Using the built-in Windows repair tool can resolve corrupted configuration files or application glitches that cause features like Immersive Reader to crash.
Microsoft Office includes a native repair utility accessible through Windows Settings. This tool scans the installation directory and automatically replaces missing or corrupted files that might be preventing Immersive Reader from working.
Press the Windows key + I on your keyboard to open Settings, then navigate to 'Apps' and select 'Apps & features' (or 'Installed apps' on Windows 11).
Scroll down the list of installed applications and find your version of 'Microsoft Office' or 'Microsoft 365'.
Click on the Office application entry (or the three dots next to it) and select 'Modify'. Click 'Yes' if prompted by User Account Control.
Select the 'Quick Repair' option and click 'Repair'. This process works offline and quickly fixes most common issues.
Once the repair is complete, restart your computer. Open your document again and test if the Immersive Reader functions normally.

Switch to WPS Office for a Stable, Distraction-Free Reading Experience
If Microsoft Office features like Immersive Reader frequently crash or require lengthy repairs, consider switching to WPS Office. It provides a lightweight, incredibly stable document editing environment with its own dedicated reading features, minimizing the risk of sudden software failures.
- 1. Download and Install: Visit the official WPS website to download the free suite and install it on your device in minutes.
- 2. Open Your Document: Launch WPS Writer and open your existing Word documents directly without any format conversions.
- 3. Activate Read Mode: Navigate to the 'View' tab on the ribbon and click on 'Read Mode' to enjoy a clean, distraction-free reading layout.

Frequently Asked Questions
Does Immersive Reader require an internet connection to work?
While basic text spacing and background color features can work offline, specific functions like Read Aloud or translation in Immersive Reader require an active internet connection.
Can third-party add-ins cause Immersive Reader to stop working?
Yes, incompatible COM add-ins can conflict with Office features. You can test this by launching Word in Safe Mode (hold the Ctrl key while opening the app). If Immersive Reader works in Safe Mode, an add-in is likely causing the issue.
Is Immersive Reader available on all versions of Microsoft Word?
Immersive Reader is primarily fully supported in Microsoft 365, Word 2019, Word 2021, and Word for the Web. If you are using an older, unsupported version, the feature may be absent or function inconsistently.




