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Office Compatibility Issues

How to Fix PowerPoint Showing a Regular Font Weight as Medium

Elise WilliamsElise Williams Oct 16, 2026 870 views

Question details

The user is experiencing incorrect font weight rendering in PowerPoint, specifically with a Regular font appearing as Medium.

How to Fix PowerPoint Showing a Regular Font Weight as Medium
Product
PowerPoint
Device & OS
macOS
Scenario
Using specific third-party fonts (such as Passenger Sans) in a presentation.
Observed behavior
PowerPoint incorrectly displays the Regular weight of a font as Medium, whereas other applications on the same device display the font weight correctly.
Before you start

Before troubleshooting, ensure you have administrative rights on your Mac to manage system fonts, and close all running Microsoft Office applications.

Solution 1Recommended

Install the TrueType (TTF) Version of the Font

OpenType (OTF) fonts sometimes have metadata compatibility issues with PowerPoint on macOS. Switching to a TTF format can resolve incorrect weight displays.

Many font display anomalies in Microsoft Office stem from how the software interprets OpenType font metadata. Installing the TrueType equivalent usually bypasses this compatibility glitch.

1
Locate the TTF file

Check the font package provided by the manufacturer for files ending in a .ttf extension instead of .otf.

2
Remove the conflicting font

Open the Font Book application on your Mac, locate the problematic font (e.g., Passenger Sans), right-click it, and select 'Remove' to delete the existing OTF version.

3
Install the TTF font

Double-click the newly located .ttf file and click 'Install Font' in the preview window to add it to your macOS system.

4
Restart PowerPoint

Launch PowerPoint again, open your presentation, and check if the text now displays the correct Regular weight.

Install the TrueType (TTF) Version of the Font
Font Caching: If the font still looks incorrect after reinstalling, restart your Mac to clear the system font cache before checking PowerPoint again.
Free Microsoft Office alternative

Try WPS Office for Better Font Compatibility

If Microsoft PowerPoint continues to struggle with rendering third-party fonts correctly, consider switching to WPS Office. It is a powerful, lightweight alternative that effortlessly handles system fonts and avoids common metadata conflicts found in other presentation software.

  1. 1. Download the software: Visit the official WPS website and download the free WPS Office installer for your Mac.
  2. 2. Open your presentation: Launch WPS Presentation and open the PPTX file that was experiencing font weight issues.
  3. 3. Verify your fonts: Select your text and observe that the Regular weight of your third-party font is now displayed accurately.
Highly compatible with Microsoft PowerPoint (.ppt, .pptx) formats.Accurate and reliable rendering of third-party OTF and TTF system fonts.Free to use, lightweight, and features a familiar, easy-to-navigate interface.Seamlessly migrate your existing presentations without losing formatting.
QA img-9

Frequently Asked Questions

Why does my font look bolder in PowerPoint than in other apps?

This is often caused by metadata conflicts within OpenType (OTF) fonts on macOS. PowerPoint may misinterpret the font's internal style data and apply a Medium or Bold weight instead of the intended Regular weight.

How do I know if I am using an OTF or TTF font?

On macOS, open the Font Book application, select the font in question, and click the 'Info' (i) button. Look at the 'Kind' field to see if it is classified as a TrueType or OpenType font.

Will embedding the font in my presentation fix the weight issue?

Not necessarily. Embedding the font ensures it displays on other computers, but it typically packages the same local font file. If the local font file has a metadata issue causing incorrect weights, embedding it will usually preserve the error.