How to Fix Visio Align and Position Commands Grayed Out

Click and drag your cursor to create a bounding box over the shapes, or hold down the 'Shift' key while clicking at least two different shapes on the canvas.

With multiple shapes actively selected, navigate to the Home tab on the top ribbon and check if the Align and Position icons have turned active.

If you are using Visio for the Web and the commands remain disabled, log out, open a completely different web browser (e.g., switch from Chrome to Edge), log back in, and repeat the shape selection.

From the Visio main menu or dashboard, click on 'File' and select 'New' to open a completely blank drawing canvas.

Drag and drop at least two standard shapes (like rectangles or circles) from the basic shapes panel onto your new canvas.

Select both of the newly added shapes and click the Align command on the Home tab. If it works here, your previous document may have restrictive editing permissions or file corruption.

Navigate to the Microsoft Account portal in your browser and log in with the credentials associated with your Visio access.

Go to the 'Subscriptions' or 'Services & Subscriptions' page and locate your specific Visio tier (e.g., Visio Plan 1, Plan 2, or Academic).

Take a screenshot of your subscription details and consult your IT admin to confirm if your current license restricts the use of specific alignment commands in the web app.