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Office for Mac Issues

How to Fix Word for Mac AutoCorrect Settings Not Saving

John WilsonJohn Wilson Oct 9, 2026 869 views

Question details

Word for Mac AutoCorrect preferences fail to save and reset every time the application is closed.

Fix Word for Mac AutoCorrect Settings That Do Not Save
Product
Microsoft Word for Mac
Device & OS
Mac
Scenario
Trying to configure and maintain persistent AutoCorrect rules in Microsoft Word for Mac.
Observed behavior
Word resets all custom AutoCorrect preferences to their default state after the application is closed and reopened.
Before you start

Ensure all Microsoft Office applications are completely closed before navigating to your Library folder to modify system preference or template files.

Solution 1Recommended

Reset Word Template and Preference Files

Removing potentially corrupted template and preference files forces Word to generate fresh configuration files upon restart, which often resolves saving issues.

On macOS, Microsoft Word relies on specific background files to store custom settings, including AutoCorrect rules. If these files become corrupted or locked, your settings will not persist between sessions.

1
Close Office Applications

Quit Microsoft Word and any other Microsoft Office applications that are currently running on your Mac.

2
Locate and Move the Normal Template

Open Finder, press Shift+Command+G, and enter the path: ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates. Find the file named 'Normal.dotm' and move it to your Desktop.

3
Locate and Move the Word Preferences File

In Finder, press Shift+Command+G again and enter the path: ~/Library/Containers/Microsoft Word/Data/Library/Preferences. Locate the file 'com.microsoft.Word.plist' and move it to your Desktop.

4
Restart and Test

Restart your Mac. Open Microsoft Word, configure an AutoCorrect setting, close the application, and reopen it to verify if the setting has saved successfully.

Reset Word Template and Preference Files
Additional Support: If the issue returns, it may involve deeper file corruption or an unresolved software bug. You may need to create a support ticket with Microsoft Support for further investigation.
Free Microsoft Office alternative

Try WPS Office for Mac as a Reliable Alternative

If Microsoft Word continues to struggle with saving your preferences, consider switching to WPS Office. It provides a lightweight, highly compatible, and user-friendly word processing experience for Mac users without recurring configuration bugs.

  1. 1. Download WPS Office: Visit the official WPS Office website and download the free version designed specifically for macOS.
  2. 2. Install and Open: Run the installer, then open WPS Writer to begin drafting your documents.
  3. 3. Customize Settings: Navigate to the WPS Office Preferences menu to reliably configure your AutoCorrect options and custom dictionaries.
Fully compatible with Microsoft Word (.docx), Excel (.xlsx), and PowerPoint (.pptx) formats.Reliable AutoCorrect and formatting settings that save consistently across sessions.Lightweight installation that runs smoothly on all recent macOS versions.Familiar user interface for a seamless transition from Microsoft Office.
microsoft office alternative - wps office

Frequently Asked Questions

Why does my Word for Mac keep resetting my AutoCorrect preferences?

This usually happens due to a corrupted Normal.dotm global template or a corrupted com.microsoft.Word.plist preference file located in your Mac's hidden Library folder.

Will moving Normal.dotm delete my existing macros or custom styles?

Yes, moving or deleting the Normal template will reset any custom styles and macros stored within it. Moving it to the Desktop instead of deleting it allows you to restore the file later if needed.

How do I access the hidden Library folder on a Mac?

Open Finder, click the 'Go' menu at the top of the screen, hold down the Option (Alt) key to reveal the hidden 'Library' option, and click it to access your user Library directory.

What should I do if clearing preferences doesn't fix the issue?

If the problem persists after resetting preference files, it might be an unresolved bug in your current version of Office. Check for any pending Microsoft Office updates, or contact Microsoft Support to escalate the issue.