How to Get Items in Custom Order

Get Items in Custom Order can interrupt an important Microsoft Office workflow, but the safest fix is to isolate the affected file, account, or setting before making broad changes. Work on a backup copy and verify each result against the original.

Get Items in Custom Order: What the Problem Means

The required task is to get Items in Custom Order, but the current Power Automate workflow does not complete it as expected. The displayed message is “Custom order”.

Quick Answer for Get Items in Custom Order

How to Get Items in Custom Order by protecting the original file, checking its format and permissions, and testing recovery on a copy. Start with the smallest reversible test, then apply the confirmed correction to a backup copy.

Common Causes of Get Items in Custom Order

• The affected file, account, or application context is incorrect
• A recent update or configuration change altered the workflow
• Permissions, storage, file format, or cached state prevents completion
• The problem is limited to one document and should be tested on a copy

Step-by-Step Fix for Get Items in Custom Order

1. Create a Sort Column: Add a new Number column to your SharePoint list (e.g., named FlowOrder)
2. Update Power Automate: * In your Get items action, click Show advanced options
3. Use the Order by field with column names and asc or desc
4. Record the exact behavior, error message, Power Automate version, operating system, and affected scope
5. Test the same action in a private browser window, a new blank file, or the web version of Power Automate to separate account, file, and local-app causes
6. Update Power Automate, restart the device, and retry with nonessential add-ins or extensions disabled

Other Ways to Resolve Get Items in Custom Order

1. Record the exact error and reproduce it with the smallest safe test case
2. Test the same action in a new file or private session to determine whether the problem is file-specific or account-specific
3. Install supported updates for Microsoft Office, restart the device, and repeat the controlled test
4. Contact official Microsoft Office support or an administrator with the exact error, time, account context, and tests already completed

Use WPS Office While the Microsoft Office Issue Is Being Resolved

WPS Office cannot repair the Microsoft-side cause of Get Items in Custom Order. However, it is a free, lightweight, and easy-to-use Microsoft Office alternative for compatible local documents.

1. Install WPS Office from the official website
2. Open a backup copy in Writer, Spreadsheets, Presentation, or PDF as appropriate
3. Create or edit a separate working copy without overwriting the original
4. Save, reopen, and verify formatting, formulas, links, and advanced features

Prevention Tips for Get Items in Custom Order

• Keep supported applications and the operating system current
• Maintain versioned backups before repairs, conversions, or account changes
• Use consistent file names, formats, permissions, references, and data types
• Document the verified fix and repeat the same validation after major updates

FAQs About Get Items in Custom Order

What commonly causes Get Items in Custom Order?

Get Items in Custom Order can be caused by the wrong file or account context, outdated settings, permissions, cached state, or a recent application change. Isolate the cause with a backup copy and a controlled test in Microsoft Office.

What should I try first for Get Items in Custom Order?

Start by create a Sort Column: Add a new Number column to your SharePoint list (e.g., named FlowOrder). For Get Items in Custom Order, make this change on a backup or controlled test case, then repeat the original action before moving to broader repairs.

Can WPS Office help with Get Items in Custom Order?

WPS Office cannot repair the Microsoft-side cause of Get Items in Custom Order, but it provides a free, lightweight workspace for creating, opening, editing, and saving compatible local documents while the Microsoft Office issue is resolved.

How do I verify that Get Items in Custom Order is resolved?

Repeat the action that triggered Get Items in Custom Order, reopen the saved result in Microsoft Office, and compare it with the source. Confirm the relevant formatting, permissions, links, calculations, or synchronization before replacing the original.