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Office for Mac Issues

How to Restore a Deleted AutoCorrect Arrow in Word for Mac

Huda QurayshiHuda Qurayshi Oct 22, 2026 868 views

Question details

The user needs to recover a deleted AutoCorrect arrow entry and resolve formatting bugs where typed arrows turn into unexpected characters.

How to Restore a Deleted AutoCorrect Arrow in Word for Mac
Product
Microsoft Word for Mac
Device & OS
macOS
Scenario
When typing a standard arrow shortcut (such as '-->'), the desired arrow symbol does not appear or behaves incorrectly.
Observed behavior
The AutoCorrect entry is either missing or replaced with a Wingdings character, which changes the surrounding font formatting or displays as a question mark when copied to other documents.
Before you start

Before modifying your AutoCorrect preferences, save your active document and copy a standard Unicode arrow symbol (like →) to your computer's clipboard.

Solution 1Recommended

Recreate the AutoCorrect Entry Using a Unicode Arrow

Manually add the AutoCorrect shortcut back to your settings using a standard Unicode arrow to prevent the Wingdings font glitch.

1
Open Word Preferences

Launch Microsoft Word for Mac. Click on 'Word' in the top Apple menu bar and select 'Preferences' from the dropdown menu.

2
Access AutoCorrect Settings

In the Preferences window, click on the 'AutoCorrect' icon under the Authoring and Proofing Tools section.

3
Enable Text Replacement

Ensure the checkbox next to 'Replace text as you type' is enabled so that Word actively monitors your keystrokes.

4
Add the Replacement Rule

In the 'Replace' box, type your preferred shortcut (for example, '-->'). In the 'With' box, paste the Unicode arrow symbol you copied earlier.

5
Save the Entry

Click the 'Add' button to save your new AutoCorrect rule, then close the Preferences window to test the shortcut in your document.

Recreate the AutoCorrect Entry Using a Unicode Arrow
Why Use Unicode?: Using a Unicode arrow instead of a Wingdings character ensures the arrow blends seamlessly with any font you are typing in, preventing unexpected font changes and question mark errors when copying text.
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Frequently Asked Questions

Why does my AutoCorrect arrow turn into a question mark when pasted?

This happens when the arrow is generated using a specific symbol font, such as Wingdings, which may not be installed or supported by the destination application or document format. Using a standard Unicode arrow prevents this cross-platform issue.

Can I back up my custom AutoCorrect entries in Word for Mac?

Yes. Custom AutoCorrect entries are stored in language-specific .acl files located in your Mac's hidden Library folder (typically under Group Containers > UBF8T346G9.Office). Copying these files to an external drive or cloud storage creates a backup.

Why does typing an arrow change my subsequent text to the Wingdings font?

If your AutoCorrect entry was created using a Wingdings arrow, Word applies the Wingdings font to the inserted symbol. Sometimes, the application fails to revert to your original typing font immediately after the insertion, causing the subsequent text to appear as unintelligible Wingdings characters.