How to Restore Automatic OneNote Screenshot Capture in Windows 10
Question details
The user wants to restore the automatic OneNote screenshot capture feature that stopped working properly after a recent Windows 10 update.

- Product
- Microsoft OneNote
- Device & OS
- Windows 10
- Scenario
- Using keyboard shortcuts to capture screen clippings and send them directly to a specific OneNote page.
- Observed behavior
- Screenshots are now only copied to the Windows clipboard instead of opening in or being sent directly to the OneNote application.
Verify that OneNote is currently running in the background and ensure no third-party screenshot utilities are overriding your default Windows keyboard shortcuts.
Adjust Windows and OneNote Screenshot Settings
Reconfigure the Print Screen key in Windows and update the Send to OneNote settings to restore the direct routing of screen clippings.
Recent Windows 10 updates often change the default behavior of the Print Screen key, routing it through the new Snipping Tool instead of OneNote. By adjusting the Ease of Access settings and OneNote preferences, you can restore the original behavior.
Press Windows Key + I to open Settings. Navigate to Ease of Access, scroll down to Keyboard on the left pane, and under 'Print Screen shortcut', toggle off 'Use the PrtScn button to open screen snipping'.
Open OneNote and navigate to File > Options > Send to OneNote. Under the 'Other Content' section, find 'Screen Clippings' and change the dropdown menu from 'To Clipboard Only' to 'To new page in current section' or 'Always ask where to send'.
Close OneNote entirely (including from the system tray if it runs in the background) and relaunch it to apply the new shortcut and destination preferences.
Uninstall the Problematic Windows Update
If adjusting settings does not work, rolling back the specific Windows update that caused the issue can restore previous application behaviors.
Enjoy Seamless Document Creation with WPS Office
If Windows updates frequently disrupt your Microsoft Office and OneNote workflows, consider switching to WPS Office. It provides a highly stable environment with built-in screen capture capabilities, ensuring your productivity is never interrupted by OS changes.
- 1. Launch WPS Office: Open WPS Office and create a new Writer document, Spreadsheet, or Presentation.
- 2. Access the Built-in Screenshot Tool: Navigate to the 'Insert' tab on the top menu ribbon and click on the 'Screenshot' or 'Screen Grab' icon.
- 3. Capture and Insert Directly: Select the specific area of your screen. The captured image will instantly appear exactly where your cursor is placed in the document.

Frequently Asked Questions
Why did my OneNote screenshot shortcut suddenly stop working?
Windows 10 and 11 updates often default the Print Screen (PrtScn) key to open the built-in Snipping Tool instead of third-party apps or OneNote. This overrides OneNote's ability to capture and route the clipping directly.
What is the default keyboard shortcut for OneNote screen clipping?
Historically, OneNote used Windows + Shift + S to trigger screen clippings. However, newer Windows versions have reassigned this shortcut to the OS Snipping Tool. You can often use Windows + N to open the quick note panel if the legacy shortcut is overridden.
Can I prevent Windows updates from changing my application settings?
While you cannot completely stop Windows from resetting certain default apps during major feature updates, you can pause updates temporarily via Settings > Update & Security > Windows Update to delay the changes until bugs are patched.
How do I force OneNote to always ask where to send a screenshot?
Go to File > Options > Send to OneNote in the desktop application. Under the 'Screen Clippings' section, select 'Always ask where to send' from the drop-down menu. This prompts a dialog box every time you take a snip.




