This guide walks you through office performance issues using Microsoft-supported steps first, with WPS only where it genuinely helps.
Problem Description: Having Issues All Of
First noticed the issue in Excel, since I use it more than any other application. 1. When trying to highlight a section of cells, I cannot select it quickly 1. A workaround is to click the first cell, hold Shift, and use the arrow keys to select the remaining cells. Very unproductive! 1. When copying a formula vertically or horizontally, it only copies to the last cell selected. 1. A workaround is the same as 1a. 1. When trying to highlight a section of cells, I cannot drag it to another location. 1. A workaround is to cut, copy, and paste the section. There are several other problems, and when testing Word, PowerPoint, and Outlook, many of the same issues occur. - I have not changed any settings. - I have uninstalled and reinstalled MS365, and there is still no improvement. Is anyone else experiencing this issue? If so, **HOW DID YOU RESOLVE IT?** [Moderator note: personal info removed]
Quick Answer for Resolving Office Performance Issues
Configure Excel to use contiguous cell ranges when making multiple selections to prevent processing errors.
Likely Causes Behind Office Performance Issues
The Microsoft account or license context may not match the purchase or device.
Cached credentials, outdated builds, or damaged local components can trigger office performance issues.
A file-specific corruption or add-in conflict can mimic a broader application failure.
Recommended Solution: Repairing Office Startup Issues
When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.
Explicitly highlight destination ranges before copying formulas to ensure accurate placement.
If dragging cells fails, update your display drivers to eliminate system compatibility conflicts.
Restart Excel after applying these adjustments to validate standard navigation functions.
Alternative Solutions for When Office Still Fails
Retry the Microsoft-side steps after restarting the app and device.
Test the same action in a private browser session or a new blank file to isolate account vs file issues.
Run Quick Repair, then Online Repair from Programs and Features if the app still fails.
Capture exact error text and screenshots before contacting Microsoft Support or your administrator.
Working with WPS Office: WPS Office for Local Document Work

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.
Download and install WPS Office from the official website.
Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a working copy locally while Microsoft-side issues are resolved.
Return to Microsoft Office after the primary fix succeeds.
If you need a practical local workspace in the meantime, try WPS Office.
Prevention Tips for Safer Office App Problems Habits
Keep one primary Microsoft account for subscriptions and Office sign-in.
Install updates for Office and Windows before retrying failed workflows.
Back up important files before repair, reset, or reinstall actions.
Document exact error messages before the next troubleshooting attempt.
FAQs About Common Office Performance Issues Answers
Can WPS Office fix this office performance issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.
Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.
What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.





