Word Error Inserting Comment Editing Error: Step-by-Step Fixes

This guide walks you through office apps crashing using Microsoft-supported steps first, with WPS only where it genuinely helps.

Problem Description: Error Inserting Comment Editing

I have been getting either a freeze or "Insufficient memory or disc space" error in the desktop version of Word, but this only seems to happen when I post a comment, edit a footer, or occasionally with page layout (orientation, breaks). This was happening on an old work laptop consistently. However, I now have a brand new work laptop and the issue is still there so I do not believe it to be a local device issue. There are no issues with the fonts - the documents in question are either created from scratch or have standard available fonts. This is immensely frustrating, I'd like to know if there is anything that can be done (I asked IT and they said it's a Microsoft thing, no solution offered...)

Quick Answer for Word Won't Complete Task

Ensure all necessary fonts are installed, as Windows 10 upgrades may move fonts to optional features that need enabling.

Likely Causes Behind Common Office Apps Crashing Triggers

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger office apps crashing.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Transferring Word License Safely

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Free up memory and disk space using Disk Cleanup.

2. Check permissions on the C:\Windows\Fonts folder, as altered permissions can prevent Word from accessing fonts properly.

Alternative Solutions for Broader Office Apps Crashing Workarounds

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Run Quick Repair, then Online Repair from Programs and Features if the app still fails.

4. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Using WPS While Word Is Unavailable

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Avoiding Repeat Office Apps Crashing

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Document exact error messages before the next troubleshooting attempt.

FAQs About Error Troubleshooting FAQ

Can WPS Office fix this office apps crashing issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Word before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.