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Does Adobe Send Keep Copies of Sent Files on Free Plans?

John Wilson Oct 19, 2026 868 views

Question details

The user wants to know if Adobe Send stores copies of files shared using a free account and how long these files are retained.

Does Adobe Send Keep Copies of Sent Files on Free Plans?

Product: Adobe Send
Device & OS: not provided
Scenario: Sharing documents via Adobe Document Cloud and managing cloud storage retention.
Observed behavior: Understanding whether shared files are kept indefinitely or automatically deleted after a set period on a free plan.

Before you start

Make sure you have access to your Adobe Document Cloud account credentials to log in and review your sent file history.

Solution 1Recommended

Manage Adobe Send File Retention

Adobe Send keeps files sent through both free and paid accounts until you manually delete them.

Unlike the discontinued SendNow service, which automatically deleted files from free accounts after seven days, the current Adobe Send service does not have an automatic expiration for file storage. Your files will remain in your Document Cloud until you decide to remove them.

Log into Adobe Document Cloud

Navigate to the Adobe website and sign in with your Adobe ID to access your Document Cloud dashboard.

Access Shared Files

Click on the 'Shared' or 'Sent' tab in the navigation menu to view a list of all the documents you have previously sent.

Delete Unwanted Files

Select any files you no longer need by clicking the checkbox next to them, then click the 'Delete' icon to permanently remove them and free up storage space.

Storage Limits: While Adobe does not automatically delete your sent files, free accounts are subject to overall storage capacity limits. You may still need to periodically delete older files if your cloud storage becomes full.

Share and Manage Your Documents Easily with WPS Office

If you are looking for a comprehensive way to create, edit, and share documents with full control over file retention, WPS Office offers powerful built-in cloud sharing features. You can easily generate sharing links, manage access permissions, and keep your files secure.

1. Open WPS Office and Log In: Launch the WPS Office application and sign in to your WPS account to enable cloud synchronization and sharing features.
2. Upload and Share a Document: Open the document you wish to share, click the 'Share' button in the top right corner, and generate a secure link.
3. Manage Your Shared Files: Navigate to the WPS Cloud dashboard within the app to view all your shared links, modify file permissions, or delete files you no longer want to share.

Free built-in cloud storage for seamless document sharing and access anywhereFull compatibility with Microsoft Office and standard PDF document formatsEasily manage shared files, revoke access, or delete documents manuallyLightweight, cross-platform office suite available on Windows, Mac, iOS, and Android

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Frequently Asked Questions

What was the file retention policy for the older Adobe SendNow service?

For the discontinued Adobe SendNow service, files sent through free accounts were automatically deleted after seven days. This policy does not apply to the current Adobe Send service.

Does Adobe Send automatically delete files to free up space on free plans?

No, Adobe Send keeps files sent through both free and paid accounts indefinitely until you manually delete them yourself.

How can I check how much storage space I have left in Adobe Document Cloud?

You can check your remaining storage space by logging into your Adobe Document Cloud account via a web browser and viewing your account settings or storage details at the bottom of the file manager.

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