Fetch SharePoint List Data into Zoho CRM via REST API
Question details
The user needs to fetch data from a SharePoint list and integrate it into Zoho CRM using a REST API.

- Product
- SharePoint, Zoho CRM
- Device & OS
- not provided
- Scenario
- Establishing an API integration to synchronize enterprise list data between SharePoint and Zoho CRM.
- Observed behavior
- Requires establishing REST API development workflows, configuring authentication mechanisms, and executing proper field mapping between the two platforms.
Ensure you have administrative access and valid API credentials (such as Client ID and Secret) for both your Zoho CRM developer console and Microsoft Entra ID (for SharePoint access).
Build a Custom REST API Integration Workflow
Follow these conceptual steps to establish a connection between SharePoint and Zoho CRM using their respective APIs.
Integrating SharePoint with Zoho CRM involves authenticating both systems, querying the SharePoint data, and pushing the formatted data into Zoho CRM modules. Due to the complexity, custom development or middleware is usually required.
Register your application in Microsoft Entra ID (Azure AD) to obtain an OAuth 2.0 access token with the necessary Sites.Read.All permissions.
Make a GET request to the SharePoint REST API endpoint: `https://{tenant}.sharepoint.com/_api/web/lists/getbytitle('YourListName')/items`. Parse the returned JSON response.
Use the Zoho Developer Console to generate an OAuth 2.0 token with the appropriate module scopes (e.g., ZohoCRM.modules.ALL) for data insertion.
Map the retrieved SharePoint list fields to the corresponding Zoho CRM module fields. Send a POST request to the Zoho CRM API endpoint (e.g., `https://www.zohoapis.com/crm/v2/Leads`) with your mapped payload.

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Frequently Asked Questions
Can I integrate SharePoint and Zoho CRM without writing custom REST API code?
Yes. Instead of custom REST API development, you can use middleware automation platforms like Microsoft Power Automate, Zapier, or Make. These platforms offer pre-built connectors for both SharePoint and Zoho CRM to map and sync data automatically without coding.
Where can I get help with SharePoint REST API authentication issues?
For advanced development and authentication troubleshooting, you should visit the Microsoft Q&A SharePoint Development community. Microsoft engineers and experienced developers there provide specific guidance on API configurations.
How do I find the correct API endpoints for Zoho CRM modules?
You can find the specific API endpoints and required payload structures in the official Zoho CRM REST API documentation, accessible through the Zoho Developer Console.




