Fix Duplicated Ms Form in Office on Windows

When Office stops working as expected, start with the shortest official checks before you reinstall anything.

Problem Description: Duplicated Ms Form

Hello MS Forms Team: I have an original form that was inherited to me by a colleague who already moved to another department. The form is owned by this colleague, and we are having issue with one of the questions (Upload file question) since it is looking for a folder that is no longer accessible. So, I duplicated the form, and the upload file question looks working. The file went to my Apps folder. There is a SP list that stores all the previous 140+ responses in the old form. 1. Can I also copy this SP list and so I can merge with the new form's responses? Can you please show me how to do this? Otherwise, what can I do so the responses from old form and the duplicated form are stored in one SP list. 1. Sorry for more questions but I forgot how to check the connection between the MS form and the SP list. How are the responses auto populating the SP list, where is the setting for this in the MS forms? Thanks very much and I really appreciate any guidance you can provide.

Quick Answer for Others Quick Fix

To merge responses from an old form's SharePoint list with a duplicated form, manually export old responses to Excel and import them into the new list, ensuring columns match.

Likely Causes Behind Office Failure Patterns

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger others.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Installing Office on a New PC

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. To check the connection between the form and SharePoint list, use Power Automate: look for a flow triggered by form responses that creates items in the list.

2. Review flow settings to confirm the link.

Alternative Solutions for Fallback Options for Others

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Editing Files in WPS During Others

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Smooth Office Device Transfers

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Document exact error messages before the next troubleshooting attempt.

FAQs About Others Help Topics

Can WPS Office fix this others issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.