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Fix Dynamics SRS Update AddRSBindingRedirectsAction Version Error
Question details
The user needs to resolve an installation failure where the Dynamics CRM SRS update fails due to an invalid version string error.
- Product
- Microsoft Dynamics CRM / SQL Server Reporting Services
- Device & OS
- not provided
- Scenario
- Attempting to update or install Dynamics SRS components after successfully upgrading SQL Server Reporting Services.
- Observed behavior
- The update process abruptly halts and returns a specific failure involving AddRSBindingRedirectsAction and an invalid version string.
Before proceeding, ensure you have full administrative privileges on the database server and securely back up your current SQL Server Reporting Services (SSRS) configuration files.
Consult the Dynamics 365 Community and Escalate Diagnostics
Because this involves complex enterprise server and database configurations, seeking specialized assistance and checking the environment logs is the recommended approach.
The AddRSBindingRedirectsAction error is a known compatibility issue that can occur when Dynamics CRM setup routines interact with updated SSRS configurations. The installer may find outdated or unexpected version strings in the reporting services configuration files.
As this falls outside standard office application troubleshooting, utilizing specialized Microsoft community resources ensures the integrity of your enterprise database.
Navigate to your Dynamics CRM installation directory (typically found in %appdata%\Microsoft\MSCRM\Logs) and copy the exact stack trace related to the AddRSBindingRedirectsAction failure.
Identify and record the exact version numbers for your Windows Server OS, your previous SQL Server installation, and the newly upgraded SQL Server Reporting Services environment.
Visit the official Microsoft Dynamics 365 Community forums, create a detailed support thread including the gathered error logs and environment details, and request specialized troubleshooting from database experts.
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Frequently Asked Questions
What causes the AddRSBindingRedirectsAction error during a Dynamics SRS update?
This error is typically triggered when the Dynamics setup encounters an unexpected or missing version string in the SQL Server Reporting Services (SSRS) configuration files following an SSRS upgrade. The setup fails when attempting to apply binding redirects to these unrecognized versions.
Where can I find the installation logs for Dynamics CRM SRS?
Dynamics CRM setup logs are generally stored in the AppData directory of the user executing the installation, typically located at %appdata%\Microsoft\MSCRM\Logs on your database server. These logs hold the detailed error trace needed for troubleshooting.
Can standard document troubleshooting methods resolve this SRS update error?
No. Dynamics CRM and SQL Server Reporting Services are complex enterprise applications. Fixing this version error requires specialized diagnostic tools and expert knowledge of server configurations, which is why escalating to the Dynamics 365 community is necessary.
