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Fix Indian Mutual Fund NAV Data Delayed or Incorrect in Microsoft Services

Kushani Nimanthika Oct 7, 2026 869 views

Question details

The user is experiencing significant delays and inaccuracies when retrieving Indian mutual fund Net Asset Value (NAV) data and historical returns through Microsoft services.

How to Fix Delayed or Incorrect Indian Mutual Fund NAV Data in Microsoft Services

Product: Microsoft Services / Excel
Device & OS: not provided
Scenario: Tracking Indian mutual fund performance and retrieving up-to-date NAV metrics using built-in Microsoft financial data services.
Observed behavior: Indian mutual fund NAV data is delayed by several days, and the calculated five-year returns show inaccurate figures due to issues with the underlying third-party data provider.

Before you start

Verify the expected NAV data from an independent, official source such as the mutual fund's official website or a trusted local financial portal before submitting a correction request.

Solution 1Recommended

Report and Escalate the Data Discrepancy to Microsoft Support

Because Microsoft relies on third-party providers like Refinitiv for financial data, escalating the issue with exact details is the best way to prompt a backend data correction.

Microsoft Stocks financial information is supplied by external data providers. When data is delayed or incorrect, the data provider must investigate and correct the source data. You will need to provide concrete evidence of the discrepancy so Microsoft can escalate it to the provider.

Gather specific fund details

Record the exact mutual fund name, its ticker or identifier, the date of the discrepancy, and the regional market it belongs to.

Document the expected versus displayed values

Take screenshots of the incorrect NAV or five-year return displayed in the Microsoft service, alongside screenshots of the correct data from an official source.

Submit a support ticket

Report the discrepancy through the official Microsoft product support channel and explicitly request that the ticket be escalated to their data provider (e.g., Refinitiv) for investigation.

Report and Escalate the Data Discrepancy to Microsoft Support

Do not rely on inaccurate figures: Do not use the displayed financial figures for actual investment decisions until the data sync issue has been verified and resolved by the provider.

Solution 2

Contact Microsoft Global Customer Service

If standard product support routes result in a circular loop, reaching out directly via global customer service numbers may help escalate the issue.

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Frequently Asked Questions

Who provides the financial data for Microsoft Stocks and services?

Fundamental company data, real-time and delayed prices, and mutual fund summaries in Microsoft services are primarily provided by third-party data providers like Refinitiv.

Why is my Indian mutual fund NAV data delayed by several days?

Delays usually occur due to synchronization issues between local market exchanges and the global third-party data providers that feed information into Microsoft's platform.

Can I manually fix the NAV data within the Microsoft Stocks data type?

You cannot directly edit the backend feed of a linked data type. You must rely on the data provider to fix the source, or manually override the data in a separate spreadsheet cell using your own verified numbers.

Should I use Microsoft's displayed mutual fund data for trading?

No. Due to potential delays or inaccuracies in third-party data feeds, it is highly recommended to independently verify mutual fund NAVs through official asset management websites before making investment decisions.

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