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Fix Microsoft Teams Hanging or Freezing After Leaving a Meeting
Question details
The user's computer hangs or freezes for several minutes immediately after clicking the Leave button to exit a Microsoft Teams meeting.
- Product
- Microsoft Teams
- Device & OS
- Windows
- Scenario
- Ending or leaving a virtual meeting in the Microsoft Teams desktop application.
- Observed behavior
- The computer becomes unresponsive or hangs for a significant amount of time after exiting the meeting.
Before attempting to repair the application, check the Microsoft 365 Service Health dashboard to ensure there is no ongoing service outage affecting Teams, and verify that your Windows operating system is fully up to date.
Reset Microsoft Teams via Windows Settings
Resetting the app clears problematic temporary data and corrupted cache files that often cause performance issues when closing meetings.
Windows includes a built-in repair tool for installed applications. Resetting Microsoft Teams will restore its default configuration without deleting your account data or chat history.
Click on the Start Menu and select the Settings gear icon, or press the Windows key + I on your keyboard.
Click on 'Apps' from the left sidebar, then select 'Installed apps' from the list on the right.
Scroll down or search to find Microsoft Teams. Click the three dots (...) next to it and select 'Advanced options'.
Scroll down to the Reset section and click the 'Reset' button. Confirm the action, wait for it to complete, and then restart Microsoft Teams.
Check for and Install Teams Updates
Outdated versions of Teams may contain bugs that cause hanging. Installing the latest patch ensures optimal performance.
Uninstall and Reinstall Microsoft Teams
If resetting and updating fail, a clean installation removes deeply rooted application errors causing the freeze.
Try WPS Office for Smooth, Lightweight Document Collaboration
If heavy applications like Microsoft Teams and Microsoft 365 are causing your system to lag or hang, consider switching your document workflow to WPS Office. It is a powerful, lightweight, and highly compatible alternative that keeps your PC running smoothly while handling all your essential office tasks.
- 1. Download the Installer: Visit the official WPS Office website and click the free download button.
- 2. Install the Software: Run the downloaded file and follow the quick installation wizard to set up the suite on your computer.
- 3. Start Creating: Open WPS Office and immediately start editing your existing Word, Excel, or PowerPoint documents without system slowdowns.
Frequently Asked Questions
Why does Microsoft Teams freeze my whole computer when I leave a meeting?
Microsoft Teams is a resource-intensive application. High CPU or memory consumption during a video call, combined with corrupted cache files or background synchronization conflicts, can cause your system to momentarily lock up when the application tries to close the meeting instance.
Will resetting Microsoft Teams delete my messages or uploaded files?
No. Resetting the application through Windows Settings only clears temporary local app data and preferences. All your chat history, uploaded files, and meeting schedules are securely stored on Microsoft's cloud servers and will reappear once you open the app again.
How can I check if there is a Microsoft Teams service outage?
You can check the Microsoft 365 Service Health portal using your admin account, or visit the official Microsoft 365 Status page on X (formerly Twitter) to see if there are any real-time reports of ongoing service incidents affecting Microsoft Teams.
