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How to Fix Learning Pathway Video Navigation Menu in SharePoint

Maira Mehtab Sep 22, 2026 869 views

Question details

The video drop-down menu in the SharePoint Learning Pathway web part is missing or nonfunctional, likely due to a recent custom web part update.

Product: SharePoint Online
Device & OS: not provided
Scenario: Interacting with the SharePoint Learning Pathway web part to view or manage training videos.
Observed behavior: The video navigation drop-down menu is either missing completely from the interface or is unresponsive when clicked.

Before you start

Gather your current Learning Pathway web part version, browser details, and tenant environment information to provide a comprehensive bug report for the developers.

Solution 1Recommended

Report the Issue to the PnP Custom Learning Pathway GitHub

Since this involves a custom web part rather than standard SharePoint functionality, the most effective solution is to escalate the issue to the specialized PnP developers.

The Learning Pathway web part is maintained by the Microsoft 365 Patterns and Practices (PnP) community. Issues involving missing video navigation menus are often caused by recent custom updates and require direct developer intervention.

Collect your environment details

Note down your current web part version, the browser you are using, your tenant environment specifics, and the exact steps to reproduce the error.

Navigate to the issue tracker

Open your web browser and go to the official PnP Custom Learning Pathway GitHub issue tracker at https://github.com/pnp/custom-learning-office-365/issues.

Submit a new issue

Click on the 'New issue' button, fill in the provided template with your collected environment details and reproduction steps, and submit the report for the community developers to review.

Community Support: The PnP community is highly active, but response times may vary. Providing detailed reproduction steps will significantly speed up the troubleshooting process.

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Frequently Asked Questions

What is the SharePoint Learning Pathway?

Microsoft 365 learning pathways is a customizable, on-demand learning solution designed to increase usage and adoption of Microsoft 365 services in your organization.

Why did my video navigation menu disappear after an update?

Custom web part updates can sometimes introduce bugs or compatibility issues with your specific tenant environment, leading to missing interface elements like the video drop-down menu.

Where can I find the web part version for my bug report?

You can usually find the web part version by navigating to the SharePoint App Catalog or by checking the web part properties within your site's edit mode.

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