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How to Fix Microsoft Designer Creating Square Images Instead of Wide
Question details
The user wants to generate wide images (1792 x 1024) in Microsoft Designer, but the tool keeps outputting square images (1024 x 1024) regardless of the aspect ratio selected.
- Product
- Microsoft Designer
- Device & OS
- not provided
- Scenario
- Generating AI images with a specific wide aspect ratio.
- Observed behavior
- The tool ignores the wide aspect ratio setting and generates default 1024x1024 square images.
Before troubleshooting, verify that your text prompt doesn't explicitly mention 'square' or dimensions that might override the tool's aspect ratio settings.
Verify Settings and Refresh Your Session
Ensure the correct aspect ratio is actively selected and refresh the page to resolve temporary UI glitches.
Before clicking 'Generate', explicitly click and select the 1792 × 1024 (wide) aspect ratio option from the Designer settings.
If the setting was already selected but ignored, reload the Microsoft Designer web page using your browser's refresh button to clear any temporary UI bugs.
Create a completely new design project instead of modifying an existing prompt, then apply the wide aspect ratio again.
Clear Browser Cache or Try a Different Browser
Outdated cache data or browser extensions might interfere with Microsoft Designer's functionality.
Submit Feedback to Microsoft Support
If the aspect ratio bug continues across browsers, it is likely a server-side issue that needs to be reported.
Try WPS Office for Your Creative and Professional Needs
While Microsoft Designer might experience temporary glitches with image aspect ratios, you can rely on WPS Office for a seamless document, presentation, and spreadsheet experience. It's a lightweight, free alternative that offers excellent format compatibility and powerful tools for content creation.
Frequently Asked Questions
Why is Microsoft Designer stuck on generating square images?
This is often due to a browser cache issue, a temporary glitch in the Microsoft Designer web app, or a backend bug where the chosen aspect ratio (like 1792x1024) is not properly communicated to the image generation server.
How do I change the aspect ratio in Microsoft Designer?
You can change the aspect ratio in the generation settings or prompt options before clicking 'Generate'. Ensure you actively select 'Wide' (1792 x 1024) instead of 'Square' (1024 x 1024) or 'Portrait'.
Does clearing my browser cache delete my previous Microsoft Designer images?
No, clearing your browser cache only removes temporary internet files from your device. Your previously generated images and designs are securely saved to your Microsoft account in the cloud.
