'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Fix Power BI Desktop GoDaddy SSO and JavaScript Sign-In Errors
Question details
The user is unable to complete the authentication process for Power BI Desktop due to script and single sign-on failures.
- Product
- Power BI Desktop
- Device & OS
- not provided
- Scenario
- Attempting to sign in to Power BI Desktop using an account linked to a GoDaddy-managed domain.
- Observed behavior
- The browser-based sign-in window displays JavaScript errors and an SSO error, preventing successful login.
Ensure you have your correct GoDaddy domain login credentials and a stable internet connection before proceeding.
Clear Browser Data and Update Application
Resolves conflicts caused by outdated cache, corrupted cookies, or obsolete software versions that trigger JavaScript errors during SSO authentication.
Power BI Desktop relies on browser components to render the sign-in screen. When browser data becomes corrupted or security extensions interfere, it can block the GoDaddy authentication scripts.
Download and install the latest version of Power BI Desktop from the Microsoft Store or the official Microsoft website to ensure you have the latest authentication patches.
Open your computer's default web browser, navigate to the privacy and security settings, and clear all cookies and cached site data.
Turn off any ad-blocking or script-blocking extensions in your browser, as they may prevent GoDaddy's SSO scripts from executing properly.
Relaunch Power BI Desktop and attempt the sign-in process again. If the issue persists, try setting a different supported browser (such as Edge or Chrome) as your system default.
Contact GoDaddy Support for SSO Configuration
If local troubleshooting fails, the issue may stem from backend domain settings or SSO misconfigurations that require GoDaddy's intervention.
Manage Your Data Seamlessly with WPS Office
While resolving your Power BI Desktop sign-in issues, you can continue preparing and analyzing your datasets with WPS Office. It provides a lightweight, highly compatible alternative to Microsoft Office, allowing you to edit Excel spreadsheets and CSV files for free without complicated SSO barriers.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package.
- 2. Install the Software: Run the downloaded installer and follow the on-screen instructions to set up WPS Office on your computer.
- 3. Open Your Datasets: Launch WPS Spreadsheets and open your .xlsx or .csv files to continue your data analysis without interruption.
Frequently Asked Questions
Why do I get a JavaScript error when signing into Power BI?
JavaScript errors during sign-in usually occur because the built-in browser component used by Power BI Desktop struggles to process outdated cached scripts, or because third-party security extensions are blocking the login scripts.
Can I use a different browser to sign into Power BI Desktop?
Power BI Desktop uses your system's default browser or an embedded web view for SSO authentication. Setting a different default browser (like Microsoft Edge or Google Chrome) in your operating system settings may help bypass the error.
Will clearing my browser cache delete my Power BI reports?
No, clearing your browser cache and cookies only resets your temporary web session data. Your locally saved Power BI reports (.pbix files) and published datasets remain completely unaffected.
